Trading Services Specialist

You are a strategic thinker passionate about driving solutions in  Trading Services. You have found the right team.

As a Trading Services Specialist within the Equities Markets department at JPM, you will manage margin settlement for Futures & Options and OTC Cleared Products. You will undertake the task of agreeing and settling margin values with clients to cover the bank's risk for CCP Trading Cleared activity. This role provides an opportunity to develop the Clearing Client Service offering and generate efficiencies, while providing flexible support to the prime brokerage/clearing businesses in a changing market environment.

Job Responsibilities

• Manage margin settlement for Futures & Options and OTC Cleared Products within the Equities Markets department at JPM.
• Undertake the task of agreeing and settling margin values with clients to cover the bank's risk for CCP Trading Cleared activity. 
• Provide a controlled environment to mitigate counterparty risk by monitoring and collecting eligible assets. 
• Book client-agreed margins and respond to incoming margin calls by comparing them to JP Morgan's exposure. Follow up on failed settlements and investigate disputed margin requirements. 
• Resolve queries regarding client portfolios, such as trade breaks and interest calculations. 
• Escalate issues accurately in line with regulatory requirements. 
• Develop the Clearing Client Service offering and generate efficiencies. 
• Provide flexible support to the prime brokerage/clearing businesses in a changing market environment.

Required qualifications, capabilities and skills:

• Hold a Bachelor’s degree or higher in Finance/Operations. 
• Have 2+ years of experience in external client services or similar roles involving interaction with senior internal clients and relationship building with stakeholders like clients, credit executives, and business partners. 
• Possess working knowledge of OTC derivative products, futures, and options. 
• Demonstrate strong analytical skills, attention to detail, and accuracy, along with effective communication and presentation skills.
• Exhibit a strong sense of ownership and responsibility, with excellent client focus and customer care practices. 
• Maintain a control mindset, being aware of issues and risks affecting processes or the organization.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.