Trading Services - Operations Analyst

About JPMorgan 

JPMorgan Worldwide Securities Services, a division of JPMorgan Chase Bank, N.A., is a global industry leader with $15.2 trillion in assets under custody.  JPMorgan provides innovative custody, fund accounting and administration and securities services to the world's largest institutional investors, alternative asset managers and debt and equity issuers.  JPMorgan Worldwide Securities Services leverages its scale and capabilities in more than 90 markets to help clients optimize efficiency, mitigate risk and enhance revenue through a broad range of investor services as well as securities clearance, collateral management and alternative investment services.

Functional Dept. Description: 

The Agency Lending Department comprise of Settlements, Contract Compare, Reference Data and Billing processes. The primary responsibility of this position is to support the day to day operations for settlement of trades and/or support contract compare and billing process.

The person should possess knowledge on working of capital market. He/She should have the ability to work under pressure, meet stringent deadlines and effectively work in teams. He/She should be able to liaise with internal and external stakeholders.

Key Responsibilities would include:-

• Accuracy in processing in line with Standard Operating Procedures with no errors. 
• Identify & escalate all errors/exceptions on identification. 
• Respond to routine queries/complaints on calls/emails.
• Be audit focused in all BAU activities. 
• Comply with the firm's policies & SOPs. 
• Navigate systems quickly and accurately.
• Identify opportunities for process efficiency & implement in a controlled manner.
• Exhibit effective communication with key stakeholders. 
• Thorough knowledge of SOPs/related check points. 
• Perform all work in accordance to department procedures and within productivity processing and quality standards. 
• Exercise good judgment and degree of confidentiality. 
• Effectively communicate with Managers on problematic transactions or exceptions. 

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.