Trade Floor Application Support/Systems Administrator

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Systems Administrator

In this role, you will: 

• Supporting Trader workstations, virtual desktops, laptops, mobiles, and dealer board turrets.
• Support Disaster recovery site, ensuring correct state of readiness.
• Asset inventory management, ensuring reporting tools updated for off network devices.
• Ability to prioritise in a demanding environment with multiple deliverables.
• Provide customers with training and advice on Trader related technologies and transformations.
• Perform IMAC activities as part of the IT service offering.
• Utilize Service Now to document and track all service calls.
• Provide written documentation, updates, and root cause analysis on IT issues to management as required.
• Create knowledge articles for newly discovered issues.
• Provide start of day and end of day health checks
• Provide feedback on potential issues or concerns to mitigate future risks.
• Shift pattern hours of coverage 7:30 hrs. to 20:00 hrs