TPRM Operations - Assistant Vice President

Role Summary

State Street uses third parties to support internal processes and in the delivery of certain products and services to clients.  These third parties are evaluated and risk assessed through our Third-Party Risk Management (TPRM) Program.  The Third Party Risk Management Operations  Assistant Vice President will support the Head of TPRM Operations to monitor and evaluate the progress of daily TPRM operations and help improve productivity and internal SLA compliance which also entails building a strong productivity metrics to monitor the program effectiveness. Primary responsibilities will include monitoring daily activity, due diligence outreaches, tracking timeliness of suppliers’ response to due diligence, evaluating the completeness of diligence once returned and tracking the due diligence efforts to completion.  The successful candidate should be able to effectively communicate with vendors and internal stakeholders, be alert to inconsistencies in information received and initiate communications with key stakeholders and business partners and guide them towards successful resolution of the items raised.

Job Duties and Responsibilities

• Develop and maintain an understanding of State Street’s business lines and the products & services offered
• Develop a sound understanding of the end-to-end Third Party Risk Management workflow
• Ensure effective communication of third party risk posture to Senior Executives and making sure to employ the highest standard of controls
• Monitor and execute daily queue of Executive Summaries (risk posture) to be released to Business
• Review results of the TPRM risk assessment and in case any issues identified, review the findings documentation for accuracy and alignment to standard procedures
• Respond to inquiries from senior management in an accurate & precise manner
• Provide MI and analytics to evidence progress and productivity
• Maintain up to date procedure documentation and support during audits and regulatory inspections
• Support emerging TPRM program requirements in view of the evolving regulatory landscape
• Participate in project management efforts including tests of Archer system enhancements
• Flexibility in working outside of direct responsibilities to support emerging TPRM program requirement changes

Skills

• Proven subject matter expertise with first-hand experience of improving aspects of third party risk management in large, complex organizations.  
• Proven capability to network, communicate, influence and supporting stakeholders
• Excellent written and verbal communication skills, with the ability to influence stakeholders at all levels
• Ability to multi-task and operate in a fast-paced, deadline-oriented environment;
• Strong organizational and time management skills, ability to work independently, prioritize including when under pressure and to tight deadlines
• Must be self-motivated, adaptable and demonstrate initiative in difficult circumstances
• Proven ability to identify problems and work to successful resolution
• Possess a strong customer centric mindset
• Demonstrate a willingness to support change and initiatives within the TPRM Program
• Innovative and critical thinking
• High ethical standards

Qualifications

• Overall work experience within financial services sector (14+ years)
• Management Graduate from an institute of repute preferred
• Prior experience in risk management roles in large multi-national banks
• Prior experience of 10+ years with third-party risk management in large multi-national banks
• Subject matter expertise and proven track record in managing third party risks
• Strong working knowledge of Microsoft Office products, including Word, PowerPoint and Excel
• Risk Management certification good to have - CRISC, CISM, CRVPM
• Prior experience with Archer / RSA platform is preferred

*Please note: Role is required to support internal clients during first half of US hours

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