Experienced sales professionals responsible (directly or indirectly) for achieving sales targets and promoting the products to medical practitioners and allied health care professionals; for a specific account, product or a given territory. May manage a few direct reports in case of leader or manager. Accountable for achieving agreed sales, productivity and performance targets within agreed budgets and timescales -Develop business plans and implement related activities like customer events, sales and marketing campaigns, sales presentations necessary to achieve agreed objectives -Provide Key account/hospital network support, market access support; including referral networks -Have a deep understanding in the respective area and priority products. Maintain and enhance knowledge of products, product strategy, positioning, key messages, programs, company developments, customers, and competitors -Achieve agreed contact, coverage and frequency targets through various communication channels -Ensure customer satisfaction and best in class customer relationship -Ensure the accurate and timely completion of all reports -Handle enquiries and complaints quickly and professionally and in accordance with company procedures. -Contribute positively to the Sales and Marketing team through co-operative relationships and collaborative efforts to achieve team and company objectives. -Provide input into effective use of promotional funds and territory sales forecasting. -Follow all adverse events guidelines, and Code of Conduct Guidelines as promoted by Novartis. Demonstrate Behavior in accordance with Novartis code of practice. -In case of a Manager/ Leader; the person is responsible for the sales planning; target; reporting; and knowledge of the team/account and of himself/herself.Established Network to target Customer Group desirable English
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