Telemarketing Executive/Customer Care Executive

Client Overview:

Our client is a prominent pharmaceutical company focused on delivering high-quality medical products. Known for their innovation and commitment to improving global health, they seek talented professionals to join their team and support their expanding portfolio.

Roles and Responsibilities:

• Calls potential customers to sell products or services.
• Shares the selling points for the products or services.
• Answers questions about the products or services.
• Recommends products or services based on their needs.
• Completes orders and notifies the appropriate department.
• Takes detailed call notes and records any feedback.
• Keeps contact and financial information confidential.
• Uses popular telemarketing software.
• Meets or exceeds quarterly sales goals.

Qualifications:

• A bachelors degree in administration or a related field.
• A minimum of 2 years experience.
• Excellent interpersonal and written and oral communication skills.
• Computer skills.

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