Technology Platform Engineer

Project Role : Technology Platform Engineer
Project Role Description : Creates production and non-production cloud environments using the proper software tools such as a platform for a project or product. Deploys the automation pipeline and automates environment creation and configuration.
Must have skills : Microsoft Exchange Server
Good to have skills : AWS Administration
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As a Technology Platform Engineer, you will be responsible for creating production and non-production cloud environments using the proper software tools. Your role will involve deploying the automation pipeline and automating environment creation and configuration. You will play a crucial role in ensuring the smooth functioning of the platform for the project or product. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Collaborate with cross-functional teams to design and implement cloud-based solutions. - Develop and maintain cloud infrastructure using Microsoft Exchange Server. - Automate environment creation and configuration using appropriate tools. - Troubleshoot and resolve issues related to cloud environments. - Ensure the security and compliance of the cloud infrastructure. - Stay updated with the latest industry trends and best practices in cloud technology. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Exchange Server. - Good To Have Skills: Experience with AWS Administration. - Strong understanding of cloud computing concepts and principles. - Experience in deploying and managing cloud environments. - Knowledge of scripting languages such as PowerShell or Python. - Familiarity with DevOps practices and tools. - Ability to troubleshoot and resolve technical issues. - Excellent problem-solving and analytical skills. Additional Information: - The candidate should have a minimum of 3 years of experience in Microsoft Exchange Server. - This position is based at our Bengaluru office. - A 15 years full time education is required. Proven experience in administering and supporting Microsoft Exchange On-prem/ Online and Microsoft Intune. In-depth understanding of M365 services, including Exchange Onprem/Online, Azure AD, Intune, and Security & Compliance Center. Strong knowledge of PowerShell scripting for automating tasks and managing Exchange and Intune environments. Familiarity with MDM, MAM, and Endpoint security features in Microsoft Intune. Experience with email security protocols, including DKIM, DMARC, SPF, and advanced threat protection (ATP). Knowledge of device compliance policies, enrollment profiles, and app protection policies in Intune. Ability to troubleshoot and resolve complex technical issues in a timely manner. Experience with hybrid environments and knowledge of Active Directory and Azure AD integration. Strong interpersonal and communication skills, capable of working with both technical and non-technical stakeholders. Provide technical support and troubleshooting for Exchange On-prem/Online issues, including mail flow, email delivery, mailbox management, and compliance. Manage Microsoft Intune environments, including the setup and deployment of policies, compliance configurations, and monitoring device enrollments. Ensure proper management of devices, apps, and users in Intune, including mobile device management (MDM) and mobile application management (MAM). Assist with hybrid Exchange environments and manage coexistence between on-premises Exchange and Exchange Online (if applicable). Perform regular maintenance, updates, and patch management for Exchange and Intune services. Configure, troubleshoot, and manage conditional access policies and multi-factor authentication (MFA) within Intune. Collaborate with internal IT teams and external vendors to resolve issues related to email services, device security, and policy enforcement. Provide support for migration projects from on-premise solutions for Exchange Online. Respond to support tickets, track incidents, and document resolutions in the ITSM system (e.g., ServiceNow). Assist in the creation and maintenance of knowledge base (KB) articles and documentation for future reference. Stay updated with Microsoft 365, Exchange Online, and Intune developments, changes, and best practices.15 years full time education

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