Technical Writer III

Work Schedule

Environmental Conditions

Job Description

Job Description

When you join us at Thermo Fisher Scientific, you will be part of a team that shares your passion for exploration and discovery. With revenues of $22 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create meaningful contributions to the world.

How Will You Make an Impact?

In this role, you will collaborate with multiple teams to develop high-quality user documentation, animations, and videos that significantly enhance the customer experience. By working closely with fellow team members to discuss, plan, and implement documentation-focused projects, you will support a range of organizational initiatives.

Key Responsibilities:

• Develop, manage, and maintain user documentation to facilitate the use of our products and services.
• Research and write hardware and software documentation for analytical instruments, including liquid, gas, or ion chromatographs, and mass spectrometer.
• Create new animations and update existing ones to explain workflows, installation, and maintenance procedures.
• Work closely with scientists, engineers, product evaluation teams, project managers, and product managers in a scientific environment to capture information and ensure accuracy.
• Participate in initiatives to improve the documentation process.
• Participate in peer reviews of user documentation.
• Develop documentation plan and write topic-based reusable content.

Qualifications:

• Degree in technical communication, chemistry, biochemistry, or a related field with an emphasis on technical documentation, or equivalent years of relevant experience.
• Minimum of 7+ years as a technical writer.
• Experience in writing topic-based content for software and hardware installation, maintenance instructions, troubleshooting, and training materials, including standard operating procedures, manuals, or Help systems.
• Familiarity with Darwin Information Type Architecture (DITA)-based CCMS and authoring tools.
• Ability to collaborate well with cross-functional teams.
• Strong communication skills and excellent English writing abilities.
• Highly organized with attention to detail.

Good to Have:

• Experience with screen-capture software and video production tools such as Captivate, Storyline, Camtasia, or Final Cut Pro.
• Experience with mass spectrometry and chromatography instruments

Shortlisted candidates will be required to provide writing samples and take a test on camera or at our office