Inbox Business Technologies is seeking a motivated Technical Support Officer to join our dynamic team. In this role, you will be responsible for providing exceptional technical support to our clients, addressing a variety of hardware and software issues, and ensuring overall client satisfaction.
As a Technical Support Officer, your primary duties will include troubleshooting technical problems, guiding users through solutions, and maintaining detailed records of customer interactions and resolutions. The ideal candidate will demonstrate excellent communication skills, a strong technical background, and the ability to manage multiple tasks effectively.