Technical Support Engineer

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.

Wilhelmsen Ship Management is a third-party ship manager providing various services across the globe. With a huge strength of Employee and Seafarers, we own and operate the world’s largest Maritime Network in more than 70 countries.  Wilhelmsen Ship Management Chennai is looking for a Technical Support Engineer for it’s Global PMS Support Team.If you have an innate ability to adapt to a dynamic and ever evolving environment, then this is a opportunity you should not miss. If you are energetic, enthusiastic with a high level of drive and determination and eager to increase your experience in Planned Maintenance in the Marine Industry, then we at Wilhelmsen can tap your hidden potential.Enlisted below is the main responsibility for this position:

Formal authorities

• Analyse and resolve vessels PMS requests and reported incidents.
• Monitoring PMS system overdue Jobs and running hour updates regularly and take corrective action.
• Auditing of PMS data to ensure that data
• Assisting PMS technical database preparation tasks.

Main responsibilities

• Perform Service desk duties, 1st Line Support, Incident handling.
• Provide prompt and accurate feedback to ensure quality work on service requests.
• Regular auditing of PMS data and take corrective actions when required.
• Perform technical assistance and support for reported incidents related to Planned maintenance system (PMS).
• Involves in PMS database building project to handle Manual Analysis, Quality control of data
• Maintain Global and Vessel Specific Job Repository

Application dateline: 22nd December 2024

Work Location: Chennai, Tamil Nadu

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