Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.
Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.
Join our dynamic team as a Technical Program Manager, where you'll lead passionate programs and teams through end-to-end program management, drive project excellence, and collaborate with key stakeholders to bring innovative ideas to life. With your strong organizational skills, technical proficiency, and a knack for turning challenges into opportunities, you'll foster a culture of continuous improvement and high morale. If you are a self-starter who knows whom to approach, what is needed, and where to go—in essence, a true go-getter—then try our team and help us achieve extraordinary outcomes!
Responsibilities:
Program Delivery Management: Guide Agile teams and lead end-to-end programs (Quarterly backlog planning, Quarterly review, cross-team collaboration, dependencies and risk management, release management) for at least 2 programs, comprising multiple scrum teams.
Financial Management: Manage team capacity, workload, and project budgets to maximize efficiency.
Project Planning & Execution: Develop and implement project plans that align with business objectives.
Stakeholder Management: Collaborate with product owners, developers, and other stakeholders to define program goals and backlog.
Risk & Issue Management: Identify and mitigate program risks and roadblocks to ensure smooth delivery.
Process Improvement: Continuously improve Agile practices to enhance team efficiency and project outcomes.
Performance Tracking: Use tools like Jira, Jira Align, PowerBI, or other platforms to track and report project progress on delivery and quality.
Team Collaboration & Coaching: Foster a culture of continuous improvement, mentor teams on Agile practices, and encourage open communication.
Skills Required:
Program Management Experience: Proven experience leading end-to-end programs, projects, and release trains, preferably in tech, payment, or financial services. PMP, Agile, or RTE certifications are a plus.
Organizational Skills: Ability to manage multiple programs/projects and priorities effectively.
Communication Skills: Strong written and verbal communication to keep all stakeholders aligned and informed.
Technical Proficiency: Familiarity with tools like Jira, Jira Align, PowerBI, Microsoft Suite, and experience in software development and its lifecycle. Strong knowledge of Jira JQL and dashboards is needed.
Problem-Solving Ability: Skill in turning challenges into opportunities with creative solutions.
Leadership and Self-Starter: Natural ability to inspire and motivate teams, maintaining high morale. Must be self-driven, accountable, and a go-getter. Should be able to start without much guidance and hand-holding.
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
Basic Qualification
Preferred Qualification
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.