JOB DESCRIPTION
Meet the Team
You will be part of Cisco’s Email Security Technical Marketing Engineering team. We help design, build, and deliver market-leading Breach Protection security products. These products form the foundation of Cisco’s innovative security analytics portfolio.
The role of the Technical Marketing Engineer is to enable sales and create field and customer apostles through:
• Being the customer’s Technical Advocate inside the Business Unit
• Evangelizing the value of Cisco security technologies to the field, channel, and customer
• Being the technical arm of the product management team and help drive product/solution adoption
TMEs have intrinsic product knowledge as well as detailed technical knowledge about a variety of networking environments where the product is installed and operates. TMEs should have the ability to clearly articulate customer use cases, technical differentiators of a product as well as work with Product Managers in identifying customer requirements and product gaps and helping Product Management prioritize those gaps. Excellent communications skills and extensive customer and field interaction is a must.
The role of the Technical Marketing Engineer is to enhance products and enable sales through:
- Being the technical advocate and domain expert on SaaS-based security offers inside the Business Unit for customers.
- Evangelizing the value and utility of Cisco security technologies to customers, the field, and channel partners.
- Influencing the direction of product development decisions and partnering with peer groups to implement a complete vision for market leadership and industry excellence.
- Working with peer product teams across Cisco to drive native and orchestrated integrations to build world-class enterprise solutions.
- The Technical Marketing Engineer enables the success of Cisco’s Breach Protection Suites with a focus on Cisco Email Security and Cisco XDR
- Executing the strategic plan for technical marketing consistent with the broader business strategy of the product portfolio.
- Develop compelling technical collateral by synthesizing complex concepts into customer, field, and channel-centric materials.
- Ensuring necessary content, training programs, and design implementations are available to the system engineers, solution architects, and partner technical communities.
- Engaging with strategic customers to better understand the environment where our products are deployed and where we should innovate to excel.
- Participating in the development process to provide in-depth customer and technical understanding to both Engineering and Product Managers.
Minimum Qualifications
- 5+ years related experience in designing, securing and managing medium to large-scale Email Security technology deployments in the enterprise and service provider markets.
- Experience in designing, provisioning and supporting SMTP MTAs and integrating with cloud and customer premise email solutions
- Solid understanding of SMTP RFCs
- Experience with email and encryption, (TLS, SSL, S/MIME), mail filtering policy, DNS (DKIM/SPF and DMARC) and LDAP
- Experience in overseeing deployment, troubleshooting, performance optimization, event detection, incident response, and training of Secure Email technologies.
Preferred Qualifications
- Master Degree or equivalent experience.
- Solid and proven knowledge on at least one of the following: MS365, Proofpoint, Abnormal, ESA, CES, Cisco XDR, Cisco Secure Malware Analytics.
- Experience with Python and ability to create analysis scripts to support troubleshooting, system monitoring, and diagnostic functions.
- Experience with Yara rules for testing AV integration, contributing to improved malware detection.
- Knowledge of Splunk, Splunk Universal Forwarder deployment, configuration, and maintenance across Linux and Windows platforms, to enhance system monitoring and security visibility.
- desirable.
- Experience in Scripting and API’s is highly desirable.
- Excellent interpersonal, written, and verbal communication skills in English.
- Strong ability to build relationships among Cisco sales, engineering, marketing, and customers.
- Outstanding communication skills and demonstrated ability in developing and delivering clear technical presentations and white papers on complex topics.
- Strong technical writing and presentation creation skills. Demonstrated ability in creating and delivering technical white papers and business/technical presentations.
- Ability to work with limited supervision in defining initial goals and addressing complex issues as they arise.
- 5-10+ years overall experience in fields such as technical or product marketing, sales, or engineering.
- Experience working with remote teams and a global organization which is 24x7.
- Agile and DevOps culture and iterative development practices are key transformations we are undertaking.
- Willingness to travel up to 40% to support sales, training, and marketing efforts.
- Relevant certifications CCNA, CCNP, CCIE Security and other technical certifications are highly desired.
#WeAreCisco
#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.
Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.
We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do!
Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!
JOB DESCRIPTION
Meet the Team
You will be part of Cisco’s Email Security Technical Marketing Engineering team. We help design, build, and deliver market-leading Breach Protection security products. These products form the foundation of Cisco’s innovative security analytics portfolio.
The role of the Technical Marketing Engineer is to enable sales and create field and customer apostles through:
• Being the customer’s Technical Advocate inside the Business Unit
• Evangelizing the value of Cisco security technologies to the field, channel, and customer
• Being the technical arm of the product management team and help drive product/solution adoption
TMEs have intrinsic product knowledge as well as detailed technical knowledge about a variety of networking environments where the product is installed and operates. TMEs should have the ability to clearly articulate customer use cases, technical differentiators of a product as well as work with Product Managers in identifying customer requirements and product gaps and helping Product Management prioritize those gaps. Excellent communications skills and extensive customer and field interaction is a must.
The role of the Technical Marketing Engineer is to enhance products and enable sales through:
- Being the technical advocate and domain expert on SaaS-based security offers inside the Business Unit for customers.
- Evangelizing the value and utility of Cisco security technologies to customers, the field, and channel partners.
- Influencing the direction of product development decisions and partnering with peer groups to implement a complete vision for market leadership and industry excellence.
- Working with peer product teams across Cisco to drive native and orchestrated integrations to build world-class enterprise solutions.
- The Technical Marketing Engineer enables the success of Cisco’s Breach Protection Suites with a focus on Cisco Email Security and Cisco XDR
- Executing the strategic plan for technical marketing consistent with the broader business strategy of the product portfolio.
- Develop compelling technical collateral by synthesizing complex concepts into customer, field, and channel-centric materials.
- Ensuring necessary content, training programs, and design implementations are available to the system engineers, solution architects, and partner technical communities.
- Engaging with strategic customers to better understand the environment where our products are deployed and where we should innovate to excel.
- Participating in the development process to provide in-depth customer and technical understanding to both Engineering and Product Managers.
Minimum Qualifications
- 3+ years related experience in designing, securing and managing medium to large-scale Email Security technology deployments in the enterprise and service provider markets.
- Experience in designing, provisioning and supporting SMTP MTAs and integrating with cloud and customer premise email solutions
- Solid understanding of SMTP RFCs
- Experience with email and encryption, (TLS, SSL, S/MIME), mail filtering policy, DNS (DKIM/SPF and DMARC) and LDAP
- Experience in overseeing deployment, troubleshooting, performance optimization, event detection, incident response, and training of Secure Email technologies.
Preferred Qualifications
- Master Degree or equivalent experience.
- Solid and proven knowledge on at least one of the following: MS365, Proofpoint, Abnormal, ESA, CES, Cisco XDR, Cisco Secure Malware Analytics.
- Experience with Python and ability to create analysis scripts to support troubleshooting, system monitoring, and diagnostic functions.
- Experience with Yara rules for testing AV integration, contributing to improved malware detection.
- Knowledge of Splunk, Splunk Universal Forwarder deployment, configuration, and maintenance across Linux and Windows platforms, to enhance system monitoring and security visibility.
- desirable.
- Experience in Scripting and API’s is highly desirable.
- Excellent interpersonal, written, and verbal communication skills in English.
- Strong ability to build relationships among Cisco sales, engineering, marketing, and customers.
- Outstanding communication skills and demonstrated ability in developing and delivering clear technical presentations and white papers on complex topics.
- Strong technical writing and presentation creation skills. Demonstrated ability in creating and delivering technical white papers and business/technical presentations.
- Ability to work with limited supervision in defining initial goals and addressing complex issues as they arise.
- 5-10+ years overall experience in fields such as technical or product marketing, sales, or engineering.
- Experience working with remote teams and a global organization which is 24x7.
- Agile and DevOps culture and iterative development practices are key transformations we are undertaking.
- Willingness to travel up to 40% to support sales, training, and marketing efforts.
- Relevant certifications CCNA, CCNP, CCIE Security and other technical certifications are highly desired.
#WeAreCisco
#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.
Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.
We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do!
Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!
