MoEngage is an insights-led customer engagement platform trusted by 1,350+ global consumer brands, including McAfee, Flipkart, Domino’s, Nestle, Deutsche Telekom, and OYO. MoEngage combines data from multiple sources to help brands gain a 360-degree view of their customers.
MoEngage Analytics arms marketers and product owners with insights into customer behavior. Brands can leverage MoEngage Personalize to orchestrate journeys and build 1:1 conversations across the website, mobile, email, social, and messaging channels. MoEngage Inform, the transactional messaging infrastructure, helps unify promotional and transactional communication to a single platform for better insights and lower costs. MoEngage’s AI Suite helps marketers develop winning copies and creatives, optimize campaigns and channels that boost engagement, and help with faster execution.
For over a decade, consumer brands in 60+ countries have been using MoEngage to power digital experiences for over a billion monthly customers. With offices in 15 countries, MoEngage is backed by Goldman Sachs Asset Management, B Capital, Steadview Capital, Multiples Private Equity, Eight Roads, F-Prime Capital, Matrix Partners, Ventureast, and Helion Ventures.
MoEngage was named a Contender in The Forrester Wave™: Real-Time Interaction Management, Q1 2024 report, and Strong Performer in The Forrester Wave™ 2023 report. MoEngage was also featured as a Leader in the IDC MarketScape: Worldwide Omni-Channel Marketing Platforms for B2C Enterprises 2023.
About Campaigns TeamThe campaigns team is one of the core teams at MoEngage, responsible for sending close to three billion daily notifications to help clients engage their users better. As a member of the Campaigns team, you will be developing high-performance solutions to deliver personalized and context-based notifications across various Outbound and Inbound channels to help achieve increased customer retention and customer LTV. You will also design and build features to help clients provide a customized experience for end-users, giving them a more personalized experience at scale. Here, you will have a chance to own systems and develop features end to end, i.e., from inception to deployment. Reliability is of utmost importance to us, and we build in-house solutions to ensure 100% transparency and delivery of notifications.
Campaigns Inbound TeamCampaigns Inbound team is responsible for all the user engagement within the customer's mobile, web, and TV apps. This includes InApp Messages, Nudges, Cards and Personalization channels. The team handles <50ms P99 for millions of requests every day. The team is building cutting-edge products and features for our customers to engage their users in a new and intuitive way.
Skill Requirements
- Proven experience in handling large infrastructure and distributed systems
- Familiarity with Python or Java and related technologies and frameworks like Django, Pyramid or Spring.
- Familiarity with at least one of the cloud computing infrastructures - AWS / GCP / Azure
- Familiarity with task queue frameworks like Celery, Pika or Samza is a plus.
- Tech Stack - Python, Java, Redis, Elastics Search, MongoDB, ScyllaDB, Falcon, Celery, AWS (EC2, SQS, S3), Linux
