About AkzoNobel
Since 1792, we’ve been supplying the innovative paints and coatings that help to color people’s lives and protect what matters most. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It’s what you’d expect from a pioneering and long-established paints company that’s dedicated to providing sustainable solutions and preserving the best of what we have today – while creating an even better tomorrow. Let’s paint the future together.
For more information please visit www.akzonobel.com
© 2024 Akzo Nobel N.V. All rights reserved.
Design, develop, test, and implement IT solutions and processes in IT systems like applications, platforms and networks through IT changes, projects in line with global Information Technology (IT) and security guidelines, to support company business requirements to create company value.
The Technical Engineer in IT Operations is responsible for detailing design and hardwiring business requirements as per Architectural and Security guidelines. This is done through projects, changes and increasingly more through Agile DevOps teams. This requires high quality stories (change specifications) and projects changes which will allow Engineers and or Developers to translate into code/configuration. The Technical Engineer is responsible for delivering high quality stories (change specifications) for Infrastructure teams to then execute as changes to our landscape (networks, servers / hosting, workplaces).
The Technical Engineer has an active role in the preparation and execution of the actual changes together with our strategic partners and external consultants. He/she actively oversees work in progress, monitors status, and signs-off after testing. Other critical elements of the role are Incident Management and Process Improvement.
Exposure to ITIL framework -
Incident management:
Perform functional or technical problem analysis in case of incidents or issues as needed depending on the severity of the problem. Perform root cause analysis, document these and share findings. Deploy (or oversee deployment) of updates and fixes. To ensure that issues, incidents, and problems are swiftly and effectively resolved.
Process management and improvement:
Monitor, guard, test and analyze that the use and security of applications and systems regarding the functional and performance aspects are in line with the agreed performance indicators, and if necessary, take measures. Actively contribute to process improvement: e.g., tool development, dashboard/insight development and visualization, script automation. Has a good view of the technical state of the application (technical debt) and regularly discuss and works seamlessly together with the (domain)Architect to develop plans to resolve the technical debt.
Resulting in, available and optimally performing applications and IT infrastructure for the business and, DevOps process, tooling and dashboards are continuously improving.
Work independently on projects and quickly understand business processes.
Work closely with the project team (internal and external) to assure a timely solution.
Run multiple project activities simultaneously, working with internal and external cross-functional groups.
Design data archiving policies in accordance with the company's & legal compliance requirements for various regions.
Monitoring of housekeeping + scheduled archiving activities and recommending actions based on the data growth analysis
At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.
Requisition ID: 44443