Job Description:
Job Description – Technical Data Analyst
There is an opportunity in Airbus Customer Services to join the Operational Unit "Technical Data Support and Services", which works towards developing and delivering aircraft maintenance documentation, to enable the safe and efficient accomplishment of maintenance operations by the customers (airlines, MRO, lessors).The products developed are AMM (Aircraft Maintenance Manual), TSM (Troubleshooting Manual), IPC (Illustrated Part Catalogue).
To deliver the complete documentation at aircraft entry into service and to maintain it throughout the aircraft life cycle is our main mission, and is part of the airworthiness requirements. The main challenge is to define precisely the consequences of the design changes on the already published documentation and to understand the immediate impact on Customers operations, with the objective to provide customised documentation in accordance with aircraft configuration.
Experience Level needed: 3+ years, with preferably 1 year in the activity lead position
The jobholder will be responsible for creating & managing illustrations and also IPC authoring of a portfolio of ATA chapters for all aircraft programs across Aircraft Systems perimeter, working in close collaboration with our Tech Data teams in Europe and will be responsible for the following activities:
Main Responsibilities
Manage Technical Data & Services Subcontracted Activities in accordance to AP2539
Verification and Validation – Incoming Inspection maintenance or material procedures
Manage IWOs (Illustration Work Orders) using customised Airbus workflow tools: SAP Illustration Workflow and Data Management System (IWDS) and for pre-migrated data Technical Data Upgrade Management System (TDums).
Evaluate technical information obtained from engineering drawings, photographs, technical documents, vendor manuals and sketches of actual components and 3D source data.
Retrieve additional source data, if Mock-up data is not sufficient for the production of graphical solutions.
Manipulate 3D source data using Airbus tools.
Produce clear, accurate and concise Airbus Technical Data 2D illustrations for the inclusion in Airbus Technical Data Products and graphical Library.
All tasks are performed on request of and in close collaboration with the transnational Quality Assurance, Product Owners and TDE`s (Technical Data Engineers).
Provide feedback to Transnational Quality Assurance (acceptance, improvement ideas, and change requests).
Coordinate subcontracted Technical Data Products in the frame of the corresponding graphical work package.
Check 2D illustrations and 3D objects according to technical data guides and references.
Writing of Technical Data Authoring activities of a Manual (IPC) in accordance with specifications and quality standards, contractual commitments, configuration management rules, approved schedules, quality standards.
Assessment of aircraft design inputs (Mod & Mod Proposal, Service Bulletin, …) that drive aircraft evolution in order to detect the impacts in the technical documentation.
Answer to customer questions for complex queries relative to his/her scope of activities. The jobholder will be responsible for providing efficient support to the customer, sometimes under high time pressure (following AOG…). He/she will guarantee accurate and on time correction of Technical Data deliverables.
Ensure and maintain compliance with EASA/FAA regulations (ICA process) and EN9100 for their own technical scope and perimeter of responsibility.
Manage all potential impacts of a criteria under the responsibility of ATA Systems
Technical Steering and Monitoring with Design Office(DO) for SDR’s and DO Contributions
Technical Steering and Monitoring of Illustrations request with Sub Contractors for a given ATA System
Responsible to ensure the delivery of manual content in accordance with specifications on time, on quality and within budget objectives
Proactive identification, mitigation and follow up of blocking points as well as constant assessment of your manual content in terms of quality assurance
Act as an interface between technical data, the airline customers and all the other Airbus internal contributors (Design Office, Programs, Delivery Center, other Customer Services units, etc.)
Working with and supporting other local line teams.
Values
Develop and maintain a collaborative working environment across organisation, by fostering engagement, active listening, developing team spirit, establishing feedback culture, establishing a trustful environment and Speak-up culture
Propose and develop innovation and digitalisation initiatives with respect to the interests of the Company
Develop and maintain a Quality First Mindset
Support a value driven organisation by creating/increasing the awareness level of personal values, Airbus values and policies
Safety
Report any (potential) safety issue or (potential) safety event that is detected in the frame of the day to day activity
Contribute, on request of their safety representatives, in any safety enhancement initiative as part of Safety management activity (PSP, SMS), eg, in the analysis and follow up of reported events, identification and analysis of hazards and risk assessment in their own domain of activity
Promote a safety culture
Qualifications
Aircraft Maintenance Engineering (AME) degree or Aeronautical / other Engineering Degree with knowledge/exposure to Aircraft Maintenance domain.3+ years experience in the Technical Data domain.
For this position the following skills are requested
- Basic knowledge of Aircraft and Aeronautics
- Knowledge of aircraft Systems
- Aircraft maintenance
- Strong Illustration knowledge
- Knowledge of Technical Data authoring in IPC.
- Aircraft configuration Management
- Project Management
- Proactive, good team player and good organisational skills.
- Communication skills and assertiveness.
- Curious and open-minded for change and continuous improvement.
- English Advanced level is mandatory
- Safety and quality knowledge.
Job Disclaimer & Notifications:
We bring to the notice of all concerned that Airbus India Pvt. Ltd (hereinafter referred to as "AIG") follows a fair and merit-based employee selection and recruitment practice.
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