The Opportunity:
Avantor is looking for Technical Coordinator for Market Source Sourcing team.
What we’re looking for
Education: Bachelor’s degree, business administration or scientific background.
Experience: 5+ years of experience in a fast paced, customer focused environment, industry experience, procurement, sourcing business experience and business management.
Preferred Qualifications:
Experience in SAP.
Fluent in English and German/French.
Manage customer interactions professionally by demonstrating excellent listening and organizational skills, by using probing questions and reflective language to engage customers and build trust.
Work independently and pro-actively.
Handle difficult situations effectively.
Customer focused.
Outstanding interpersonal skills with the ability to comfortably interact with various internal stakeholders (Service centre's and local teams).
High sense of responsibility and ownership.
Strive for process excellence.
How you will thrive and create an impact:
Create and manage technical tickets (JIRAs) to drive completion of technical changes.
Manage test and production environments for critical tools like workflow, CRM, ERP, etc.
Troubleshooting system and process as needed.
Analyzes trends in Key Performance Indicators.
Investigate opportunities to drive technical improvements and processes to improve SLA.
Drives process standardization.
Communicate with external customers and internal stakeholders.
Handle escalations as required.
Drive continues improvement, manages/executes process, and controls customer changes.
Achieve internal objectives and Key Performance Indicators.
Quality audits.
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.
Why Avantor?
Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.
The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.
We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!
EEO Statement:
We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.
If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
3rd party non-solicitation policy:
By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation
اطلب مساعدة الخبراء لكتابة سيرة ذاتية مميزة.