Siemens Digital Industries Software is a leading provider of solutions for the design, simulation, and manufacture of products across many different industries. Formula 1 cars, skyscrapers, ships, space exploration vehicles, and many of the objects we see in our daily lives are being conceived and manufactured using our Product Lifecycle Management (PLM) software.
Education Qualifications:Graduate/ Engineering Background
Experience:8+ years Teamcenter Support experience, with at least 3 years supporting a customer Production instance
Required Teamcenter Skills:- Teamcenter Installation in a distributed environment
- Teamcenter custom template install using BMIDE
- Distributed FMS configuration
- Dispatcher configuration
- Active Workspace Installation and Configuration
- NX and SolidEdge CAD Integration
- Working experience in Perl/Batch Scripts
- Strong analytical and trouble shooting abilities.
- Problem solving Demeanor
- Should be able to perform root cause analysis and arrive at the right solution
- Excellent verbal and written communication skills
- Learning Attitude- willing to learn new things.
- Basic Linux and Windows Operating System knowledge
Good to have Technical Skills:- Catia, AutoCAD and Pro-E CAD Integration with Teamcenter
- SQL Scripting
- Mentoring of junior team members
- Use Pareto or 5 Why or any other Industry technique for root cause analysis
- Ability to automate some of the tasks
- Scripting knowledge would be useful
- DBA knowledge on Oracle/MS SQL
Certifications- ITIL
- AWS Cloud Certifications
Roles and Responsibilities:- Willingness to work in shifts, as we are supporting 24x7 customers
- May have to work on call during holidays
- Tackle L2 tickets on the application
- Apply patches on test, UAT and Production Server
- Document root cause analysis of issues
- Get in touch with GTAC for Product Issues and raise IRs and Connect with users on issues
- Work with L3 on issues which can't be solved by L2 to Provide workarounds to issues
- Develop Knowledge Management database for solved issues
- Willingness to work in the night shift
We are SiemensA collection of over 377,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we encourage applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit, and business need. Bring your curiosity and creativity and help us shape tomorrow!
We offer a comprehensive reward package which includes a competitive basic salary, bonus scheme, generous holiday allowance, pension, private healthcare and actively support working from home.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.
‘Transform the everyday’ and ‘Accelerate transformation.’
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