Bosch Global Software Technologies Private Limited is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 22,700 associates, it’s the largest software development center of Bosch, outside Germany, indicating that it is the Technology Powerhouse of Bosch in India with a global footprint and presence in the US, Europe and the Asia Pacific region.
Translation and Language Services team is part of the BGSW, primarily serving customers within BOSCH Group. We are a young and motivated team working in multi-lingual environment with customers across the globe. To complement the team we are looking for a TL. In this role you will be responsible for driving operational excellence, business growth, ideating and working on new solutions and constantly improvise processes in the Translation and Language Services business area.You will join a team of talented language professionals who work tirelessly to enable Bosch World to collaborate effortlessly by breaking language barriers.Key ResponsibilitiesResponsible for day to day operations of the team
Drive a metrics-driven operating culture
Manage existing processes efficiently and incorporate changes to gain efficiency
Implement corrective or preventive actions wherever necessary
Ensure resource deployment to achieve utilization as per the SLA
Understand unique skillsets of each resource and accordingly deploy in projects/tasks
Conceive and manage MIS and KPIs
Ensure SLAs are met
Take complete ownership of the lifecycle of a project
Proactively resolve escalations
Assess team’s work to maintain consistent quality
Drive various initiatives to improve processes, drive changes
Evaluate processes to identify automation opportunities and drive automation
Lead discussions with the customers
Represent the team/business in relevant meetings/discussions
Capacity planning/hiring
Responsible for team’s performance management
Vendor management
Required SkillsStrong interpersonal skills and willingness to communicate with clients, colleagues, and management
Keen eye for details with out of the box thinking and offbeat ideas
Eye for details and understanding numbers
Strong working knowledge in MS office
Reliant ability to perform independently, thrive in a fast-paced environment, successfully manage multiple priorities and different objectives simultaneously
Sound analytical and multi-tasking skills and networking capability
Preferred SkillsWorking knowledge of CAT tools e.g. SDL Trados
Understanding of Machine Translation Engine / AI / Machine Learning
Self-driven, result oriented and quick learner
Good people management skills
Broad cultural knowledge and wide range of interests
Flexible, a team player, detail-oriented, a self-driven leader, and able to work under tight deadlines.
Proficient in Microsoft Office suite
Bachelor’s/Master’s degree in any stream. Relevant industry experience in Project and Operations Management, preferably with experience in localization. German language competency preferred
7-12 Years
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