Amazon’s vision is to be Earth's most customer-centric company; to build a place where people can come to find and discover anything they might want to buy online. Originally known as an online bookseller, Amazon has dramatically expanded its range over the years both in terms of products it sells and how it sells them, as well as diversifying into web services, online video, and so much more.
FRC Withholding Tax (WHT) team seeks a Tax Analyst to support India WHT compliance function. This position will primarily support variety of business teams (Digital, Retail, AWS, Transport, etc.) on WHT tax matters and will provide tax compliance lead including technical guidance and advice on procedural setup to ensure that Amazon businesses and Finance Operations are in compliance with withholding, reporting/filings, and other withholding tax requirement.
This role will also include tax audit filings and revenue audit support collaborating with other tax teams and identifying appropriate support needed from external consultants when necessary. As a Tax Analyst, you will also be required to handle end-to-end customer (vendor/sellers) contacts, identify customer-impacting issues, and implement solutions and processes to increase customer satisfaction rate from withholding and information perspective.
Candidate will also work closely with other members of the global tax function to communicate current and future business plans, obtain cross functional tax subject matter input, and ensure coordination of cross functional tax solutions.
Key job responsibilities
- Work on withholding, reporting and other transactional tax obligations of India Tax Jurisdiction; Ensuring compliance with local tax laws and regulations in India. Staying updated on changes in tax laws and implementing necessary adjustments to processes and procedures.
- Support special projects and new launches from the Initial Tax Requirement process (initial configuration into Oracle, covering use cases, testing the functions) to the production phase with the team providing proper sign-offs from a tax technical perspective;
- Manage and assist with tax compliance and audits;
- Be the point of contact for all tax related queries from global customers and businesses;
- Assessing and implementing technology solutions that can automate repetitive tasks, improve data accuracy, and enhance overall productivity.
- Foster good cross-functional relationships with internal business partners by serving as the Tax liaison for general inquiries, escalations, communication of project/process initiatives and plans of action;
- Actively participate in and drive continuous improvement to provide great customer service and help business partners in their success
- Bachelor's degree
- 2+ years of tax, finance or a related analytical field experience
- Knowledge of Microsoft Office products and applications at an advanced level
- Experience working in a large public accounting firm or multi-national corporate tax department
- Demonstrate strong verbal and written communication skills, customer-focused, passionate, results-oriented, innovative, a quick-learner, self-motivated, friendly and professional
- Exemplary relationship-building skills with both technical and non-technical audiences
- Strong analytical skills with the ability to relate processes and associated technical aspects to business partners in straightforward fashion and develop the team on same principles
- Ability to work independently with limited general supervision, effectively prioritizing competing demands managing multiple projects to meet deadlines in a fast-paced environment
- Demonstrate previous experience in customer service and team handling
- Chartered Accountant with prior experience in tax consultancy in Big-four public accounting firms
- Prior Accounting or Accounts Payable (AP) experience
- Experience working in or with a finance department
- ERP experience such as Oracle/SAP
- Experience in creating and tracking metrics and process SOPs
- Experience with working with cross functional teams