The Red Hat Workplace Technology Operations team is looking for a System Administrator to join us remotely in India. In this role, you will provide essential support/solutioning for Red Hat's critical IT infrastructure, applications, and core services, specifically associated with mail infrastructure, routing, and email security. You’ll focus on solutions and technology areas like virtualized hosts, containerization, email, email security, data storage, backup and recovery, resiliency, mail endpoint systems and routing, etc. Additionally, you will research new technologies and leverage optimization techniques to ensure that systems operate efficiently.
What will you do:
Participate in and support capacity planning and the development of long-term strategic goals for systems and software in conjunction with end-users and department managers.
Develop, document, and maintain policies, procedures and associated training plans for system administration and appropriate use
Deploy infrastructure with Ansible Automation Platform both on premise and within AWS EC2
Troubleshoot and manage architecture within Workplace Technology and the larger organization.
Assist in innovation through the use of Red Hat’s technologies that are new or still in the development pipeline
Assist with the management of our mail routing architecture, mail endpoint services, and various spam prevention/email security tools and services.
Respond to security incidents, manage requests, handle alerts, and provide on-call support to ensure rapid and effective resolution of security threats and system issues.
Address vulnerability assessments and actively work on mitigating identified security vulnerabilities to enhance overall system resilience and security.
Resolve bugs, performance problems, and other issues with production applications and services.
What will you bring:
3+ years of experience working as a support, sustaining, or development engineer or other directly related experience
Bachelor's degree in computer science, management information systems, information technology or a related field
Linux system administration experience, including system installation, configuration, and maintenance
Advanced troubleshooting and debugging skills, with a passion for problem solving and investigation
Exceptional customer service orientation and ability to present ideas and solutions in user-friendly language
Excellent interpersonal, verbal, and written communication skills
Ability to effectively prioritize and execute tasks in a high-pressure environment
Fundamental Linux troubleshooting skills
Working technical knowledge of coding languages like Ansible, Python, and shell scripting
Basic knowledge of Linux (RPM based), postfix, spam controls, network protocols, and Linux file structure
Experience with Git
The following is considered a plus:
Red Hat certifications such as Red Hat Certified Systems Administrator (RHCSA), Red Hat Ansible Automation
Familiarity with technologies like Kubernetes, Linux Containers, Red Hat OpenShift Container Platform, Red Hat OpenShift Virtualization Red Hat Ansible Automation Platform or Ansible Tower, and Amazon Web Services (AWS).
About Red Hat
Red Hat is the world’s leading provider of enterpriseopen source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.
Diversity, Equity & Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from diverse backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions of diversity that compose our global village.
Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.