الوصف الوظيفي
PAE's mission is to build the most trusted, intuitive, and accessible payment experience on earth. We enable new and existing shoppers anywhere in the world to pay, on and off Amazon, using their preferred payment method that works in the ways in which they are accustomed. We delight our non-shopping customers such as Sellers, developers, and internal Amazon businesses with seamless, supported experiences. We provide technology solutions that are portable and expandable across businesses, services, and points of customer interaction. We are the stewards of Amazon’s “cash register,” delivering top line growth through improved conversion, and free cash flow through lower direct costs and reducing operational overhead.We build systems that provide various payments features and process payments at an unprecedented scale, with accuracy, speed, and mission-critical availability. We innovate to improve customer experience across the globe, with support for Payment methods choice, pay using installments, pay with reward points, in-store payments, pay on delivery, credit and debit payments, seller disbursements, gift cards, and many new exciting and challenging ideas are in the works.If you are excited about the opportunity to learn and work on large scale distributed systems, enjoy trouble shooting and solving complex problems, consider the opportunities at the Bangalore center. Come challenge yourself in our team-oriented atmosphere, and watch yourself grow with one of the fastest growing areas of the Amazon e-commerce product and services platform. Key job responsibilitiesPrimary responsibilities include troubleshooting, diagnosing and fixing production software issues, developing tools, automation and monitoring solutions, performing software maintenance and configuration, implementing the fix for internally developed code (JAVA and Ruby with Rails), updating, tracking and resolving technical challenges and improving operational excellence and readiness of the systems.Some of the key job functionsProvide support of incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple products, features and servicesWork on operations and maintenance driven coding projects, primarily in Ruby, Rails, Java, Python, or shell scripts,AWS, web technologies projects.Software deployment support in staging and production environmentsDevelop tools to aid operations and maintenanceSystem and Support status reportingOwnership of one or more Digital products or componentsCustomer notification and workflow coordination and follow-up to maintain service level agreementsWork with support team for handing-off or taking over active support issues and creating a team specific knowledge base and skill set- - 4+ years of non-internship professional software development experience- - 1+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- - 5+ years of administrative experience in networking, storage systems, operating systems and hands-on systems engineering experience- - Knowledge of systems engineering fundamentals (networking, storage, operating systems)- - Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby- - Experience working in an Agile environment using the Scrum methodologyOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
