Amazon Fulfillment Technologies (AFT) team powers the physical engine at the heart of Amazon. AFT builds and operates the software, hardware, and processes that run the global network of fulfillment centers, which move billions of units of inventory and ensures customers get what they want when promised. Within AFT, we are looking for strong systems development engineers who are results-, data driven, innovative and passionate at working with comprehensive engineering excellence services/solutions.
As a Sr Systems Development Engineer on this team, you will collaborate with other experienced and senior software engineers to drive improvements to our technology, operate and maintain services and software solutions, and build and track metrics to ensure high quality results. Your solutions will help provide the ultimate customer service experience needed to anticipate and resolve customer's questions using an automated assistant. You will have the opportunity to work with business partners, leadership and other engineers, influence and drive product vision and lead the design of our systems.
Primary responsibilities include , diagnosing and fixing production software issues, developing monitoring solutions, performing software maintenance and configuration, implementing the fix for internally developed code (Perl, , C/C++, JAVA), debugging and executing persistence solutions queries, updating, tracking and resolving technical challenges. Responsibilities also include working alongside development on Amazon Corporate and Divisional Software projects, updating/enhancing our current software, automation of support processes, documentation of our systems, manage AFT org level operational cadence and programs.
The ideal candidate must be detail , have superior verbal and written communication skills, strong organizational skills, able to juggle multiple tasks at once, able to work independently and can maintain professionalism under pressure. You must be able to identify problems before they happen and implement solutions that detect and prevent outages. You must be able to accurately prioritize projects, make sound judgments, work to improve the customer experience, and get the right things done.
This is an amazing opportunity in terms of responsibility, interesting challenges and high visibility. We truly are looking for the highest quality candidates, so you should expect a rigorous technical interview process.
Key job responsibilities
AFT Platform Engineering & Services is looking for an engineer who will join the team which supports all software application responsible for shipment, item availability, customer promises, shipment optimization and other functions related to fulfillment services process.
Your problem resolving skill will benefit customers directly, insuring Amazon able to meet all its commitments to our customers. Primary responsibilities include troubleshooting, diagnosing and fixing production software issues, developing monitoring solutions, performing software maintenance and configuration, implementing the fix for internally developed code (Perl, Ruby, C/C++, JAVA), performing SQL queries, updating, tracking and resolving technical challenges, build and develop tools which will automate daily operational activities. Responsibilities also include working alongside development on Amazon Corporate and Divisional Software projects, updating/enhancing our current software, automation of support processes and documentation of our systems.
Your solutions will impact our customers directly! This job requires you to constantly hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success. High Impact production issues often require coordination between multiple Development, Operations and IT Support groups, so you get to experience a breadth of impact with various groups.
The ideal candidate must be detail oriented, have superior verbal and written communication skills, strong organizational skills, able to juggle multiple tasks at once, able to work independently and can maintain professionalism under pressure. You must be able to identify problems before they happen and implement solutions that detect and prevent outages. You must be able to accurately prioritize projects, make sound judgments, work to improve the customer experience, and get the right things done.
A day in the life
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan
If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!
About the team
The AFT Platform Engineering & Services provides the 24*7 support to all the production systems that runs in Amazon Fulfillment Centers.
You will be interacting with the Sr. Principle Engineers and Principle Engineers to define the solutions to improve the associate experience.
Amazon Fulfillment Technologies (AFT) powers Amazon’s global fulfillment network. We invent and deliver software, hardware, and data science solutions that orchestrate processes, robots, machines, and people. We harmonize the physical and virtual world so Amazon customers can get what they want, when they want it.
Platform Engineering and Services
AFT’s Platform Engineering & Services team leverages data, process improvement, and innovative technologies to provide comprehensive engineering excellence services/solutions across AFT’s product portfolios.
- 3+ years of programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby experience
- 4+ years of non-internship professional software development experience
- 2+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience
- 4+ years of systems development in an IT or data center environment experience
- 4+ years of deploying and operating in a Linux/Unix environment experience
- 2+ years of systems design, software development, operations, automation, and process improvement experience
- Knowledge of at least one modern programming language such as C, C++, Java, or Perl
- Experience leading the design, build and deployment of complex and performant (reliable and scalable) software solutions in production
- 1+ years of development/programming/scripting language (Python/Java/Bash/Perl) experience
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
- Experience taking a leading role in building complex software or computing infrastructure that has been successfully delivered to customers
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.