Business Unit:Cubic Corporation
Company Details:When you join Cubic, you become part of a company that creates and delivers technology solutions in transportation to make people’s lives easier by simplifying their daily journeys, and defense capabilities to help promote mission success and safety for those who serve their nation. Led by our talented teams around the world, Cubic is committed to solving global issues through innovation and service to our customers and partners.
We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD). Explore more on Cubic.com.
Job Details:Job Summary:
Serves as a systems analyst on the Cross Functional Team, working closely with colleagues and customers to ensure in-house or deployed systems and devices are kept current and functional. Assures all applications are well behaved and functioning properly. Assists with verifying that all device platforms, OS’s (Windows, AIX, UNIX, LINUX, etc) are properly configured to support production, test and development environments effectively and efficiently. Additionally, incumbents will perform all application migrations, upgrades and installations in multiple environments. This effort requires close coordination with all members of Operations IT. This position works under general supervision and direction.
Essential Job Duties and Responsibilities:
- Performs day-to-day application administration
- Monitors and manages application and infrastructure healts
- Resolves incidents and takes ownership of incidents and see them to full resolution, escalating as necessary
- Responds to end-user trouble requests through enterprise ticketing system
- Assists colleagues as needed with LAN, WAN, and Internet, particularly in relation to applications
- Manages and controls application software licenses
- Installs and upgrades applications on all platforms
- Maintains secure applications
- Assists by interfacing with other teams on all software releases. Provides sign off on various release gateways
- Troubleshoots server and workstation hardware across several manufacturers and platforms (including, but not limited to Cisco, Dell, HP, NetApp)
- Provides assistance with Windows, UNIX, LINUX, AIX and HP-UX based platforms in relation to application function and performance
- Monitors system backup/restore/failover software and hardware
- Conducts performance tuning; optimization of resource configuration on all platforms and LAN
- Assists in installation and configuration of databases
- Assists in installing, configuring and operating monitoring software such as SolarWinds
- Develops knowledge base articles describing installation specific configurations and processes
- Ensures consistency and professionalism of all incident notes and resolution information
General Duties and Responsibilities:
- Comply with Cubic’s Quality Management System
- Comply with Cubic Occupational Health, Safety and Environment policies and procedures
- Comply with security in accordance with established policies and procedures of the organisations
- Comply with Cubic Human Resources Procedures
- Other duties as requested
Minimum Job Requirements:
Four-year college degree, in computer science or related technical field, plus a minimum of two years systems administration/analyst experience. Knowledge and experience in supporting applications and Infrastructure. Knowledge of networks, Windows and UNIX Operating Systems. Exposure to Linux editors such as Vi, Nano, and Vim. Experience with virtualization technologies, such as VMWare, Hyper-V, RDS. Knowledge of databases, including SQL Server and Oracle. Knowledge of SQL in general. Board understanding of System Administration/Analyst methodology and principles. Must have excellent communications skills, both verbal and written. Proficient with all Microsoft Office applications. Ability to handle multiple tasks simultaneously and under tight deadlines. Able to understand and carry out instructions provided in various forms (written, oral, diagram)
The description provided above is not intended to be an exhaustive list of all job duties, responsibilities and requirements. Duties, responsibilities and requirements may change over time and according to business need.
Worker Type:Employee
