Serves as an officer for COO's Operations Regulatory Management (exams and interactions) responsible for the promotion, support, monitoring and reporting on Citi’s interactions with its regulators, including queries arising in the normal course of business outside of specific examinations, and managing supervisory examinations, globally.
The Regulatory Exam Management Senior Officer will report to the Regulatory Engagement Senior Lead and will be instrumental in establishing and implementing the regulatory management strategy and execution, regulatory exam management and oversight, and support regulatory governance and quality control processes. The individual will be responsible for lead/supporting the coordination of exams, requests for information and regular and ad hoc meetings with regulatory agencies.
Responsibilities:
- Lead/Support Operations regulatory engagement activities for Operations primarily in India and Asia Pacific and but also support similar engagements in other clusters (e.g. the US, Europe).
- Coordinate interactions with regulators, be a central contact for regulators; facilitating and managing activities related to regulatory exams and ongoing supervisory activities.
- Oversee regulatory exams and preparatory activities; lead and manage information collection; provide timely feedback to stakeholders/partners to ensure consistency, applicability of the message and the materials meet regulatory request/expectations.
- Provide strategic advice and regular updates to management (including prepare business personnel for meetings with regulators) regarding the matters being handled, including, but not limited to, collection, tracking and resolution of queries, review with partners under examination the materials requested to ensure completeness and responsiveness of submissions, and the timely escalation and resolution of potential issues.
- Steward the drafting of the firm’s Response Letters and coordinating involvement of relevant internal stakeholders on the development of Corrective Action Plans and associated target dates.
- Communicate extensively (verbal and in writing) and developing effective relationships with regulators.
- Establish and cultivate effective relationships within Citi senior management across all three lines of defense.
- Anticipate questions and/or concerns that may arise during the examination, be able to ‘connect the dots’ and be able to communicate the ‘big picture’ to both the internal team and the regulators.
- Provide reporting to Senior Management on regulatory focus areas, themes and trends and items for escalation.
- Independently lead the engagement / attendance at all ongoing Supervisory / Regulatory Management meetings.
- Maintain the centralized repository where documents are stored and previous regulatory and supervisory findings, reports and similar documents.
- Additional duties as assigned.
Qualifications:
- 13+ years of experience in financial services/regulated firms.
- Preference for experience of gained in a similar role or governance/oversight or control functions (such as internal audit, QA) and project management, within a financial services organization and/or experience working for a regulator, in particular banking regulators.
- Excellent written, verbal communication and analytical skills.
- Proven ability to work independently in a fast-paced environment.
- Highly motivated, strong attention to detail, team oriented, organized.
- Strong interpersonal skills with the ability to articulate complex problems and solutions through concise and clear messaging.
- Ability to work collaboratively with partners in other business/functions; ability to navigate a complex organization; to influence and lead people across cultures at a senior level.
- Experience in interfacing with senior management and preferably, managing regulatory exams and relationships with examiners, auditors, etc.
- Awareness of regulatory requirements (including US, International) and industry standards.
Education:
- Bachelor’s degree; experience in compliance, legal or other control-related function in the financial services firm, regulatory organization, or legal/consulting firm, or a combination thereof; experience in area of focus; Advanced degree a plus
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Job Family Group:
Compliance and Control
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Job Family:
Regulatory Liaison & Exam Management
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Time Type:
Full time
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