"Are you looking for an opportunity to build a highly available, large scale, enterprise-wide software solution? Does it excite you to find patterns and build generic, composable software solutions to solve complex problems? Are you looking for inventing newer and simpler ways of building solutions? If so, we are looking for you to fill a challenging position in the Alexa Smart Properties team.
As a Support Engineer, you deep dive into issues to identify problems and work with engineering teams to resolve issues impacting availability. You develop automation tools to assist with daily systems administration tasks. You design and develop scripts and applications. You will get to work on some of the key initiatives planned to support our rapid evolution and growth of the Alexa features and services in the process to solve some of the most challenging problems “
Key job responsibilities
As a Support Engineer, you deep dive into issues to identify problems and work with engineering teams to resolve issues impacting availability. You develop automation tools to assist with daily systems administration tasks. You design and develop scripts and applications. You will get to work on some of the key initiatives planned to support our rapid evolution and growth of the Alexa features and services in the process to solve some of the most challenging problems
- 2+ years of software development, or 2+ years of technical support experience
- Experience scripting in modern program languages
- Experience troubleshooting and debugging technical systems
- Knowledge of web services, distributed systems, and web application development
- Experience troubleshooting & maintaining hardware & software RAID
- Experience with REST web services, XML, JSON
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.