Supply Chain Specialist

Company Overview
Targray - Building sustainable solutions for a world in transition.
Established in 1987 in Montreal, Canada, Targray is a global leader in the sourcing, transportation, storage, trading and distribution of commodities and advanced materials for a broad range of industry sectors. Our supply solutions help reduce the world's carbon footprint while enabling our customers to create safer, more reliable products for consumers. 
Targray has operations in 11 countries and over $1B USD in annual sales. In 2019, the company made its debut appearance on the FP500, Financial Post’s ranking of the top 500 corporations in Canada by revenue.

• Great Place to Work® | Best Workplaces in Quebec (2020, 2021)
• Deloitte | Best Managed Companies (2019 - 2022)
• EY Canada | Quebec Entrepreneur of the Year (2016)
• HSBC | International Business Award (2012)
• Profit 100 Fastest-Growing Companies in Canada (2006, 2009)

Job Summary
As a part of our continued expansion, Targray requires the services of a Supply Chain Specialist, to join our Operations team based at our India Office Gurgaon, Haryana. As a Supply Chain Specialist, you will be responsible for providing an exceptional level of service to our customers. You will work closely with other departments.
Responsibilities

• Communicating with customers on a daily basis via email and phone.
• Providing customer support in resolution of complaints and issues as per requirement. 
• Carrying out company policy and procedures.
• Reviewing and updating customer data as required.
• Applying and comprehending basic accounting principles.
• Reviewing customer forecasts daily and providing feedback to the Sales Team and Inventory Team.
• Order entry, material allocation, preparation of shipping documents (preparation of CI, Packing Slip etc.) and Invoicing.
• Following up with Customers for payments and collection of sales tax forms.
• Performing tasks as requested in relation to Sales Coordination.

Requirements
 

• 2 to 5 years of sales coordination / customer service experience is required. IMPORTANT: >> This sales coordinator experience MUST involve the shipping of inventory from warehouses. Candidates with call centre experience need not apply.
• Fluency in English - both oral and written - is required.
• Experience working with ERP systems is required.
• Working knowledge of Letters of Credit & INCOTERMS is required.
• Excellent knowledge of Microsoft Excel and Outlook is required.

Not mandatory but will be considered an asset:

• Knowledge of purchasing and Inventory is considered an asset.
• A university degree is not required but is considered to be an asset.

The successful candidate for this position is:

• Organized.
• Detail Oriented.
• Able to work in a fast-paced environment.
• Able to multi-task and make decisions.
• Courteous and professional with our internal and external customers.

The successful candidate should also:

• Demonstrate initiative.
• Be a Team Player.
• Troubleshoot with ease.

We are looking for an experienced Supply Chain Specialist with a track record of proven success in organizing projects and customer satisfaction.
Benefits

• A competitive remuneration plan and an excellent working environment in a growing multinational organization.
• Beautiful, spacious and modern workplace environment.
• Flexible work arrangement policy.
• Off-site Team Building and experiential development.
• Life Insurance and Accidental Insurance for Self.
• Free Medical Insurance for Self and Family.
• A spacious office cafeteria providing nutritious complementary meals 5 days a week.
• Gym Benefits.
• Corporate Team Fun Activities.

Diversity & Inclusion
Diversity and inclusiveness are at the heart of who we are and how we work. We are committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging. We welcome and embrace the diverse experiences, abilities, backgrounds, and perspectives that make our people unique and help guide us. When people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world.
For more information about our company, please visit https://www.targray.com/.