Supply Chain Manager, S&RC APAC and India

Job Title

Supply Chain Manager, S&RC APAC and India

Description:

As a Supply Chain Manager, you will play a critical role in facilitating and overseeing end to end Supply Chain processes such as demand planning, S&OE and replenishment planning, inventory, customer service and IWD (3PL) management. You will also develop appropriate supply chain strategies to maximize customer satisfaction at the lowest possible cost as well as ensure on-time and complete deliveries, from order entry through allocation to final delivery and possible returns. For India you will be an individual contributor and for the rest of APAC you will be coordinating a multicultural team.

You are responsible for

• Individual contributor creating and managing monthly demand plan for a period of 18 months rolling for India and oversee all APAC markets demand planning process ensuring high levels of Forecast Accuracy
• Align strategic volume plans with implicated areas and reconcile them with monetized S&OP plans. Communicate and escalate critical gaps between plans in the S&OP meetings
• Influence and collaborate with key partners in marketing, sales, operations and finance and address input gaps as identified by forecast error, bias and volatility review, supply constraints and other means
• Conduct and/or facilitate what-if analysis to create alternate scenarios for reconciling demand, supply and financial plans
• Overseeing Customer Service processes (order processing and calls/inquiries from DMEs in close collaboration with our Order Management team)
• 3PL (WHS) management for inbound and outbound of finished goods as well as management of Value-added services (e.g. labelling, rework, among others)
• Facilitate and drive the analysis of network supply performance in order to optimize inventory, ensure healthy safety stock levels, reduce obsolescence across the network, and maximize production efficiency
• Developing, implementing and monitoring OTIF for outbound orders, measure service according to plan and root cause analysis & improvement process
• Drive the development of supporting business cases to improve planning systems, reports, teams, and processes (including interfaces into and out of other functional and cross-functional processes)

To succeed in this role, you should have the following skills and experience

• Minimum 10 years of experience as a Supply Chain Manager from a Consumer Goods/Retail/Pharmacy environment who is used to operating with a 3PL
• Education: Degree-level education in Supply Chain, Logistics, Industrial Engineering, or a related field. APICS certification is a plus
• English language B1 level at minimum
• Experience with multicultural teams
• Strong stakeholder management, communication and confident in customer engagement skills
• Excellent organizational skills, with the ability to manage multiple tasks, prioritize and meet deadlines
• Excellent knowledge in Excel, VBA/macros is highly recommended
• Excellent knowledge in SAP PRD & MP1, SBO is a plus
• Experience in any demand planning system (JDA, Kynaxis, O2, Other)
• Strong analytical skills with the ability to interpret complex data and make data-driven decisions, familiarity with data analytics tools (e.g., Qliksense, Power BI), experience in programming DAX, Power Query or Python is highly valued
• Ideally systems implementation experience
• LEAN experience is preferred​