Career Area:
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Job Summary:
Analyzes customer requirements, defines specifications for products and services, and develops quality control processes at our external suppliers to review and ensure compliance with quality standards.
•Manage a team of Supplier Development Engineers in the RISM Global Fabrications Category for US and Canadian suppliers.
•Key areas of focus will be in safety, professional development and certification planning for SDE’s in quality, fabrications and paint along with auditing and assessing supplier's quality, operations, management and capacity planning systems to enhance capabilities and readiness.
•Training suppliers in APQP, PCN, PPAP, PDI STOP & BIQ functions for continuous quality improvements leading to Supplier Excellence Recognition certification levels.
•Ensuring suppliers have the capability and capacity to meet requirements.
•Ensure SDE’s are at core suppliers on a scheduled frequency while coaching and providing feedback to the SDE along with category commercial teams.
•This position will also interact with internal business process partners for supplier development requirements and continuous quality improvements across the chain.
Education Requirement:
Bachelor's degree
What Skills You Will Have:
Planning: Tactical, Strategic:
• Develops, refines, and communicates tactical plans for own responsibilities.
• Provides the right level of detail as input for strategic plan development.
• Demonstrates the value and necessity of linking tactical plans to overall strategic plan.
• Ensures attention to the detail and dependencies of existing departmental-level plans.
• Plans for allocation of resources in line with unit goals, technical and business objectives.
• Ensures the planning process is integrated with the overall business plan.
Quality Management:
• Raises awareness of the impact of quality management on the bottom line.
• Works with organization's executives to establish appropriate approach to quality management.
• Directs development of quality guidelines, policies, and procedures.
• Assesses industry and marketplace for quality management best practices and tools.
• Consults on quality metrics, practices, guidelines, policies, and procedures.
• Monitors organization and industry experience, and identifies improvement opportunities.
Decision Making and Critical Thinking:
• Differentiates assumptions, perspectives, and historical frameworks.
• Evaluates past decisions for insights to improve decision-making process.
• Assesses and validates decision options and points and predicts their potential impact.
• Advises others in analyzing and synthesizing relevant data and assessing alternatives.
• Uses effective decision-making approaches such as consultative, command, or consensus.
• Ensures that assumptions and received wisdom are objectively analyzed in decisions.
Influencing:
• Achieves influence and impact even when holding a position contrary to the majority.
• Discards examples of persuasive arguments lacking substance or impact.
• Leads and presents collaborative assessments that persuasively influence decision makers.
• Advises on techniques to build rapport and commitment to common purpose.
• Determines and leverages the decision-making style of the individual or group being influenced.
• Delivers well-received presentations of cost, benefits, risks, and other considerations.
Problem Solving:
• Gains agreement on the problem-solving process, risk assessment, decision points, and criteria.
• Trains others in the process of eliciting alternatives and assessing their impact.
• Orchestrates the resolution of high-impact and cross-functional problems.
• Successfully organizes problem solvers and stakeholders for high-impact problems.
• Predicts and explains long-term trends and implications for alternatives.
• Monitors industry for best practices and new techniques in problem-solving.
Quality Risk Management:
• Analyzes the advantages and disadvantages of various Quality Risk Management models.
• Coaches others on how to effectively mitigate risks associated with quality.
• Consults on quality risks metrics, practices, guidelines, policies, and procedures.
• Designs awareness programs and campaigns for mitigating cross-functional quality issues.
• Leads crisis management team to determine the severity of crises and initiates appropriate response actions.
• Supervises the documentation and evaluation of Quality Risk Management processes.
Manufacturing Standards, Procedures and Policies:
• Consults on development and implementation of cross-functional standards.
• Participates in the development of organizational policies and practices.
• Develops and uses control and monitoring mechanisms for adherence.
• Collaborates with other functions on establishing and documenting joint standards.
• Participates in defining architectural principles and standards for organization.
• Ensures communication vehicles are effectively informing affected areas and employees.
Root Cause Analysis (RCA):
• Leads the implementation of structured approaches to investigate a vast range of problem types, determine causes, and find resolutions.
• Mentors others in determining which situations are candidates for root cause analysis.
• Facilitates choosing one of multiple approaches to resolution; helps weigh relative resource expenditures.
• Consults on figuring out the root cause to a complex problem or situation.
• Oversees situations where the removal of the cause entails more resource expenditure than dealing with the symptom.
• Creates and fosters an RCA-friendly culture and environment; helps instill a "non-punitory" policy towards problem identifiers.
Posting Dates:
Caterpillar is an Equal Opportunity Employer (EEO).
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