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If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of Delivery Head.
Work Location: Bangalore
In this role, you will:
The Strategy Lead for GPS Technology will be responsible for driving the strategic direction and operational excellence of the GPS business, ensuring alignment with group standards. This role requires a seasoned strategist with deep expertise in managing OKRs (Objectives and Key Results), KPIs (Key Performance Indicators), and the overall strategy house framework. The successful candidate will be responsible for end-to-end ownership of key initiatives, from strategy development to execution, while ensuring effective communication and stakeholder management.
Key Responsibilities:
OKR and KPI Ownership:
- Lead the development, implementation, and management of OKRs and KPIs for the GPS technology division.
- Ensure alignment with broader group standards and business objectives, driving accountability and performance across teams.
- Regularly review and refine metrics to ensure they reflect the evolving strategic priorities of the business.
Strategy House Ownership:
- Own and manage the GPS technology strategy house, ensuring it is aligned with the company’s long-term vision and business goals.
- Develop strategic frameworks and methodologies that guide decision-making and resource allocation across the GPS business.
- Continuously monitor and update the strategy house to reflect changes in the external environment, market conditions, and business needs.
Scorecard and Metrics Management:
- Develop and maintain a comprehensive scorecard that tracks performance across key business areas.
- Regularly review and report on metrics, providing insights and recommendations for improvement.
- Work closely with cross-functional teams to ensure metrics are understood and actioned appropriately.
Location Strategy:
- Define and implement the GPS technology location strategy, optimizing resource allocation and ensuring alignment with business goals.
- Evaluate current and potential locations for operational effectiveness, cost efficiency, and strategic fit.
- Lead initiatives to consolidate or expand locations in line with the overall strategy.
Vendor Rationalization:
- Develop and execute a vendor rationalization strategy that optimizes the supply chain, reduces costs, and enhances service quality
- Conduct regular assessments of vendor performance and relationships, identifying opportunities for consolidation or improvement.
- Negotiate contracts and manage relationships with key vendors to ensure they align with the company’s strategic goals.
End-to-End Ownership:
- Serve as the end-to-end owner of strategic initiatives within the GPS technology business, from conception to execution.
- Drive cross-functional collaboration to ensure initiatives are delivered on time, within scope, and aligned with business objectives.
- Monitor progress and adjust strategies as necessary to achieve desired outcomes.
Communication and Stakeholder Management:
- Develop and execute a comprehensive communication plan that keeps all stakeholders informed and engaged.
- Act as the primary point of contact for all strategy-related inquiries within the GPS technology division.
- Build and maintain strong relationships with key stakeholders across the organization, ensuring alignment and support for strategic initiatives.
