Strategic Business Change Manager

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Strategic Business Change Manager

Principal responsibilities

• Assess the impact of proposed changes on the business, its stakeholders, and define strategies to manage the impact.
• Collaborate with cross-functional teams to ensure that change initiatives are aligned with business goals and integrated seamlessly with existing processes.
• Support the program management with impact assessment for change requests on design, scope, time, budget or effort on program plan and provides accurate estimates for handling new requirements, design changes and scope.
• Drive adoption of the change framework, ensure use of existing best practices and establish new practices to improve delivery of change.
• Support and guide the Product Owner to create/evolve Product roadmap, creation of epics and writing of user stories and managing the product backlog.
• Create analysis of customer journeys and product functionality
• Ensure all requirements are aligned to strategic objectives, existing operating models and all exceptions are duly recorded and ratified.
• Ensure all requirements have suitable benefits associated with it and full traceability on ownership of requirement and success criteria for each requirement.
• Support the Product Owner to drive commercialization of the change across markets, enable benefit realization.
• Collect and analyses relevant data, as needed, to assess the impact of change initiatives, measure progress, and enable business to make informed decisions.