General Summary:
Qualcomm India is seeking a Senior Storage and Backup engineer with 3 to 4 years of experience in managing multi-vendor large scale Storage and Backup systems. Proficiency in storage technologies which include NetApp, Dell, Pure and Backup systems including Cohesity and Networker.
Job Description:
This person will be a member of a global 24/7/365 IT infrastructure operations team focused on enterprise Storage, backup, and recovery. This role specifically is focused primarily on administrating and providing support for Enterprise Storage & data protection. Our Senior IT engineers can expect to work with cutting edge technology in a large, fast-paced, and dynamic enterprise environment.
Responsibilities:
• Provides T1/T2 support to the storage and backup technologies infrastructure.
• This is an on-premise position
• 24/7-hour on call participation
• Monitor and troubleshoot service availability, capacity, and reliability.
• Efficiently handle performance issues on storage and backup systems
• Monitoring Backup systems for backup/restore failures and resolution on daily basis.
• Involvement in P1/P2 incidents and collaborate with multiple teams for resolution.
• Addressing Tickets (incidents and requests) in ServiceNow
• Excellent written and verbal communication skills
• Good to have some experience with cloud platforms & Autoamtion (AWS, Azure, Google Cloud Phyton etc.,)
• Ability to adapt quickly to changing environments and or technologies.
• Skilled in generating custom reports/dashboards and Knowledgebase documentation.
• Working with various vendors
Prospective candidate should be technically sound in the following.
• Provision, migration and decommission of Storage and Backup systems
• NetApp cluster modes, Dell Isilon and Pure Storage
• Cohesity Data Protect and Dell EMC Networker
• Tape libraries from vendors like Oracle and Spectralogic or similar
• Snapmirrors/Snapvaults and Disaster Recovery (including Disaster Recovery of Backup catalogs)
• Knowledge on OS (Linux and/or Solaris)
• Relevant storage certifications (i.e. NetApp Certified Data Administrator), Cohesity or similar.
Prospective candidates having following is an added advantage.
• Strong knowledge of automation methodologies, scripting languages, and tooling.
• Scripting knowledge (Bash, Perl, Python or PowerShell)
• Basic knowledge on Splunk queries and Splunk Dashboards
• Any other skills that support storage and backup, not covered above.
• Basic knowledge on Ansible is desired.
Minimum Qualifications:
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