Product overview / Project overview (filled by Hiring Manager for FTE openings only)
OFSS BPO is looking for candidates with a minimum of 6 months and up to 3 years of work experience to work on back-office processes for the Correspondent Mortgage Divisions of its US Residential Mortgage client. Candidates with US Residential Mortgage / Financial Services experience will be preferred. Candidates with Financial Services experience working in Domestic BPO can also apply.
Pre-Requisites (filled by Hiring manager)
Education :
Preferably a Commerce Graduate – B. Com (H) and (P); BBA, BCA, Economics Graduates can also apply.
Engineering Graduates & candidates from IT background not eligible.
Soft / Behavioral Skills :
- Good Communication skills / Comprehension skills
- Good Listening skills
- Eagerness to Learn and Improve
- Open to work in Night shifts / Indian Holidays
- Team Player
Total Experience :
Min: Yrs. 0.5 Max: Yrs. 3 Yrs
Relevant Experience :
Min: Yrs. 0.5 Max: Yrs. 3 Yrs
Primary ( Essential ) Technical / Functional / Managerial Skills :
- Proficiency in MS Office, IT support applications and other BPO related applications
- Good Typing skills with high Accuracy levels (30-35 words per minute, Accuracy of 90-95%)
- Good Analytical Skills / Problem Solving skills
- Good Decision-making skills
- Flexible with shift timings
Special Requirements:
- Minimum 6 months of work experience on a Mortgage / Financial Services project
- Should be willing to work in night/rotational shifts
- No Leave requirement over next 3 months
- Not pursuing any Course / Degree / Diploma that may keep the candidate away from work or cause shift issues
Proposed Opportunity (Filled by Hiring Manager)
Role :
Associate
Responsibilities / Job tasks :
- Data Entry of around 100-150 fields on client Loan Origination Platform/system. Associate will have to pull up various loan documents from clients imaging system to find required information to be entered
- Indexing of Loan Documents of the borrower per Standard Operating Procedures
- Review all loan documents & match/complete the information on client funding system that is used to register & fund all loans
- Figure out discrepancies in the information entered on the system against the loan documents
- Add suspense condition in case any documents are missing or incomplete
- Run Compliance Ease test on the loan to assess risks & the auditor regulatory exposure. Compliance Ease determines if the loan meets the requirement of Fannie Mae, Freddie Mac, FHA, VA, FHLB, secondary market investors & regulators etc.
- Add suspense condition incase loan doesn’t pass the test
- Run RESPA test for 0% tolerance fees (Origination & transfer taxes fees) & 10% tolerance fees (Title fees, Appraisal, credit report etc)
- Maintain Daily Production sheet
Career Level - IC1
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