Who are we?
Equinix is the world’s digital infrastructure company®, operatingover 260 data centers across the globe.Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.
Our culture is based on collaboration and the growth and development of our teams. We hire hardworking people who thrive on solving challenging problems and give them opportunities to hone new skills and try new approaches, as we grow our product portfolio with new software and network architecture solutions. We embrace diversity in thought and contribution and are committed to providingan equitable work environmentthat is foundational to our core values as a company and is vital to our success.
Job Summary
As a key member of the Legal team you will be responsible for administrating, designing, developing major components of Service Now and Custom applications on Service Now.
Responsibilities
Responsible for Administration, Configuration, Design, Development, Deployment & Support of Service Now based applications
Work closely with Legal Service Now team to enable predictable and successful delivery for meeting time, scope & budget and be accountable for respective project delivery
Qualifications
Duties
At least 7+ to 10 years of experience in ITSM Business Process and Technical Process Consulting, High Level Design and technical solutions for ServiceNow implementation
Integrations with ServiceNow using LDAP, Trusted Sources for SSO, Mid server, web-services, email and other relevant technologies
Customizing ServiceNow using UI Pages, UI Macro & CMS using CSS, HTML and Jelly. Also working with widgets and the ServiceNow Self Service Portal
Any working knowledge on Legal package/Application (Legal: Request Management) will be advantageous but not mandatory. i.e. Tables like sn_lg_ops_request or so
Participate in implementation, customization and maintenance of ITIL modules such as incident, change, problem, knowledge, service catalog, widgets and CMDB in ServiceNow
Proficient in working with Agile/Scrum SDLC, experience using an Agile project methodology in the development and implementation of solutions
Work with the technical development teams around solutions technologies such as Glide scripting, Jelly script, JavaScript, jQuery, AJAX, HTML, CSS, ServiceNow APIs
Experience working on JavaScript libraries such as AngularJS, React, Bootstrap, Node.js, jQuery, and Prototype
Proficient in all areas of ServiceNow development and configuration including but not limited to Business Rules, ACLs, Script Includes, UI Scripts, Scheduled Jobs, Client Scripts, UI Pages, UI Macros, and UI Policies
System integration experience using web services and other web based technologies such as XML, HTTP, REST/SOAP scripted APIs
Knowledge of web user interface unit testing, profiling, and code tuning
Exceptional debugging, testing, and problem solving skills
Demonstrated success completing complex projects, on time
Demonstrated aptitude for learning new technologies quickly
Passion for software development and problem solving
Strong written and verbal communication
Top Skills
ServiceNow Cloud, JavaScript, jQuery, AJAX, HTML, CSS, ServiceNow APIs
Skills
ServiceNow Platform Experience
Integrations
ITAM / ITSM / ITOM
Documentation
Presentations
Education
B.Tech or equivalent
Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.
Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.