Job Title:
Sr Technical Representative, Global Service Desk
Job Description
Job Description:
Global IT Identity & Access Management Profile:
1. 24/7 Roster work environment, predominantly night shifts
2. One year of relevant experience
3. Okta experience (Basics)
4. Active Directory experience (Fundamentals with hands-on experience)
5. O365 Admin Console experience (Fundamentals with hands-on experience)
6. Knowledge of PowerShell scripts (Fundamentals with hands-on experience)
7. IT Ticketing tool experience
8. Good Written & Verbal Communication Skills (Non-voice process)
9. Advanced Customer Service & Interpersonal Skills to work & serve multicultural clients & customers
Location:
IND Work-at-Home
Language Requirements:
Time Type:
Full time
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