“Alexa, find me a job where I can create and innovate.”
On the Alexa Voice Service team, you’ll build software to enable Alexa’s capabilities everywhere – in speakers, appliances, wearables, robots, and more! We’re working with industry leaders to seamlessly integrate Alexa into any and all devices. It’s awesome, and will change the way millions of people interact with their homes, cars and even their workplace.
If you’re passionate about greenfield engineering opportunities and love to solve problems that have never been encountered before – this is the job for you. If you have an insatiable thirst to learn – you’ll absolutely love this job. Imagine working together with other teams to architect solutions that define how customers interact with Alexa. You’ll own your work from design to deployment, evangelize it and ensure its operational excellence in production.
Become a builder, an innovator, and game changer by joining the AVS team. Let’s build something special, and have a ton of fun doing it!
Key job responsibilities
The right candidate will enjoy finding solutions to hard problems, possess a strong technical program management background, will have demonstrated experience leading large programs with a well-rounded technical background in software development and cloud infrastructure. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done. As a TPM in Alexa, you will anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraints. An ability to take large, complex projects and break them down into manageable pieces, develop functional specifications, then deliver them in a successful and timely manner is expected. Maturity, high judgment, negotiation skills, ability to influence, analytical talent and leadership are essential to success in this role.
A day in the life
As a Senior Technical Program Manager in AVS team, you will implement mechanisms to ensure high quality and predictable software releases for the AVS team. You will help engineering teams look around the corners and create plans to de-risk important software releases. You will own the product release schedule for key OEM partners using AVS.
You will lead quarterly business reviews with AVS partner OEMs. You will partner with design, engineering, business development, solutions architecture, and finance leaders to support build roadmap(s) . Partner with customers and OEM partners to provide them with APIs or device specs to build the NorthStar Alexa built-in experiences for Smart TVs, Speakers and more device form factors.
About the team
The Alexa Enterprise (AE) mission is to extend Alexa's capabilities and services to partners, accelerating Alexa's vision of creating the smartest, most capable and trusted GenAI personal assistant. We help our partners create value, and deliver a business we love. Alexa Built In (ABI) is one of product portfolio of AE and it adds Alexa to 3P endpoints such as Smart TVs and Speakers to profitably drive incremental endpoints and new-to-Alexa customer acquisition. We build a portfolio of B2B2C software-as-a-service (SAAS) products that empower developers and enterprise companies to use voice to support their device usage and delight their customers.
We serve world-class customers such as Samsung, LG, Philips, Hisense, Sonos and Bose, powering Alexa experience in millions of devices worldwide. Our team owns the end to end Alexa experience on a Third party device. Customer can ask Alexa to search their favorite content, control their smart home, change their device settings and even switch on/off devices without using physical device buttons.
Our team values work-life harmony and a diversity of lifestyles and family schedules. We enjoy regular No-Meeting, Work-From-Home, and Take-It-Easy days. We love solving ambiguous problems for our customers. We Think Big, Deliver Results, and Earn Trust. We rapidly create and deprecate mechanisms that help us be more effective and connected.
We are building an intelligent assistant that understands and supports every member of an Alexa home. We are looking for a Principal Product Manager (Tech) to`support multiple high profile features in one of our fastest growing categories. Our vision is for Alexa to become an integral part of helping customers in daily life. We’re looking for a leader with excellent judgment, strong operating skills, and a passion for building engagement with content and software features. You will be responsible for the assist in development and management of products and experiences, including all aspects of the customer experience, conducting experiments and iterating to ensure high customer satisfaction. You will own understanding the behavior and needs of your customers, and you will lead cross-org teams to invent new ways to meet those needs. You will use customer data to define and build products, features, and offerings that deeply integrate hardware, software, and services. You will help create and drive the strategy, vision, and roadmap, with a high degree of ownership over critical features and the customer experience. We are looking for someone customer obsessed and technology savvy, with a passion for consumer devices and AI.
- 7+ years of working directly with engineering teams experience
- 5+ years of technical product or program management experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- Experience owning/driving roadmap strategy and definition
- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience