Sr Spec, IT

This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.

Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.

Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.

Job Summary

Stay abreast of emerging technologies and industry trends in End User Computing. Participate in evaluating and implementing new solutions that align with the organization's evolving needs and improve the resiliency and security of EUC services. Work closely with internal stakeholders and external vendors to efficiently manage and deliver Infrastructure projects, ensuring successful implementation within defined timelines and budgets.

Troubleshoot technical issues related to end-user computing, encompassing both hardware and software components. Proactively address any challenges that may arise, striving to minimize downtime and enhance user experience

What you'll be doing

The role is expected to carry out following function/activities as part of this job.

• As a team member you will be handling Incidents and resolve within SLA
• Act as a SME in Intune, SCCM client troubleshooting, windows client patch deployment and remediation.
• Be a part of the team who operates aligned to global time i.e. 24x7.
• Involve in problem management sessions.
• Must contribute to the changes w.r.t OS, windows client patching.
• Coordinate with other teams for Incident resolution and Project Implementations
• Coordinate with the team in daily calls, weekly calls etc.
• Monitor the status of incidents, changes daily, weekly by using the internal tools.
• Work with customers in case of new OS releases, testing /UAT from other sites.
• Work with the shift leads to excel in the operations.
• Coordination with 3rd party vendor / contractors on IT System upgrade/break fix /new installations
• Implement Service improvement and involve in the transformation initiatives.
• Use PowerShell scripts for automating daily tasks.

What you'll bring

• Overall, 10 years of relevant experience
• Should have strong Windows Infrastructure transformation background
• Expert knowledge of SCCM and Intune to include device enrollment, policy management, application deployment, compliance enforcement, and conditional access
• Good EUC automation and scripting experience
• Expert knowledge of SCCM and Intune to include device enrollment, policy management, application deployment, compliance enforcement, and conditional access

Reasonable Accommodations
Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice
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