Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity. The Kuiper Commercial Revenue Operations (CRO) team is responsible for business strategy, customer experience, product management and system development for Kuiper’s enterprise solutions.
As a Senior Salesforce Engineer in Kuiper’s Commercial Revenue Operations you will define, design, architect and implement offer to contract and order to activate solutions on the Salesforce platform. In this role you will require expertise in architecting, designing, implementation and maintenance of solutions using technologies such as Salesforce Configure Price Quote (CPQ), Vlocity, Contract Lifecycle Management (CLM), Omniscript, Enterprise Sales Management (ESM), Order Management, Order Orchestration and APEX. You will work extensively with product managers, technical program managers, engineering managers and software engineers to define and develop technical solutions.
The ideal candidate will pioneer mechanisms and processes to enhance speed and scalability within our environment. This fast-paced team presents significant opportunities for self-motivated individuals who thrive on challenges, innovation, prioritize exceptional customer experiences, and can successfully oversee complex programs from inception to completion.
“This position may require access to information, technology, or hardware that is subject to export control laws and regulations, including the Export Administration Regulations (EAR) and the International Traffic in Arms Regulations (ITAR). Employment in this position is contingent upon obtaining any required export licenses or other approvals from the United States government. As such, the successful candidate must be eligible to obtain any necessary export licenses or approvals based on their nationality, citizenship, and any other factors considered by the applicable export control regulations.”
Key job responsibilities
- Work with product managers to design and architect business workflows for quote management, contract management, order management and order orchestration. Produce design artifacts including system architecture, solution design documents, data models.
- Implement solutions using technologies such as APEX, Salesforce CPQ, Vlocity, Omniscript, ESM, Order Management, Order Orchestration and APEX.
- Deploy solutions using technologies DevOps and enterprise security best practices.
- Troubleshooting and Maintenance: Monitor middleware performance, troubleshoot issues, and optimize configurations to maintain system efficiency and reliability.
- Collaboration and Leadership: Partner closely with cross-functional teams, providing technical leadership, guidance, and expertise to ensure successful integration projects.
- Design, develop, and review Apex code to support complex business logic and integrations. Serve as the technical lead and architect for the Salesforce platform, ensuring best practices are followed and technical debt is managed.
- Oversee and Mentor entry level and mid-level engineers.
About the team
The Kuiper Commercial Revenue Operations (CRO) team is responsible for driving business strategy, product management, customer adoption, system development and operations for Kuiper's commercial business.
- Bachelor's degree in Computer Science, Engineering, or equivalent
- 10+ years of software development experience
- 5+ years of experience and certification on Salesforce CPQ, Vlocity and ESM.
- 4+ years of experience with APEX
- 3+ years of experience with Order Management and Order Orchestration
- 3+ years of experience with Omniscript
- Knowledge and experience of deploying solutions using deployment technologies such as Copado and Gearset
- Prior experience of implementing Salesforce communications.
- Prior experience of working in large scale implementation in the telecommunications domain.
- Certified Salesforce Technical Architect or Salesforce Application Architect