General Summary:
Develops, defines, and executes plans of record, including: schedules, budgets, resources, deliverables, and risks. Monitors and drives the program from initiation through delivery, interfacing with internal and external stakeholders across functions on technical matters, as needed. Monitors budget/spending, on-time delivery, and achievement of program milestones. Represents the program and drives alignment across stakeholders.
Minimum Qualifications:
Preferred Qualifications:
• Master's degree in Engineering, Computer Science, or related field.
• PMP Certification.
• 7+ years of Program Management or related work experience.
• 3+ years of work experience in a role requiring interaction with senior leadership (e.g., Director level and above).
• 2+ years of experience working in a large matrixed organization.
• 2+ years of experience with program management tools such as dashboards, Gantt charts, etc.
Principal Duties and Responsibilities:
• Collaborates with key stakeholders and program sponsors to develop goals, set the prioritization of deliverables, and discuss necessary priorities and stakeholder needs.
• Manages and takes responsibility for multiple small programs/technology with moderate complexity or a single complex program/technology by applying up-to-date program management knowledge to meet deadlines.
• Develops and manages the execution of the program Plan of Record (e.g., on time, on budget, within scope) for multiple small programs or a single medium sized or complex programs/technologies which includes schedule and resource forecasting, stakeholder identification, method and frequency of communication, scope, and prioritization.
• Tracks and manages all key metrics pertaining to a program and identifies when metrics deviate significantly from Plan of Record; escalates issues in a timely manner and proposes corrective actions.
• Manages and prioritizes the work of the program team by establishing schedules, task assignments, and tracking tasks of team members.
• Identifies program issues/risks and creates a risk mitigation plan for multiple small programs or a single medium sized or complex program. Maintains and updates the risk tracker.
• Helps to promote program vision and objectives within own team, and ensures program objectives are met or exceeded.
• Supports the adoption of processes by applying best practices and identifying and recommending process improvement opportunities within respective programs.
Level of Responsibility:
• Working independently with little supervision.
• Making decisions that are moderate in impact; errors may have financial impact or effect on projects, operations, or customer relationships; errors may require involvement beyond immediate work group to correct.
• Using verbal and written communication skills to convey complex and/or detailed information to multiple individuals/audiences with differing knowledge levels. May require strong negotiation and influence, communication to large groups or high-level constituents.
• Having a moderate amount of influence over key organizational decisions (e.g., is consulted by senior leadership to provide input on key decisions).
• Completing tasks that do not have defined steps; simultaneous use of multiple mental abilities is generally required to determine the best approach; mistakes may result in significant rework.
• Exercising substantial creativity to innovate new processes, procedures, or work products within guidelines or to achieve established objectives.
• Using deductive and inductive problem solving; multiple approaches may be taken/necessary to solve the problem; often information is missing or conflicting; advanced data analysis and interpretation skills are required.
• Occasionally participates in strategic planning within own area affecting immediate operations.
The responsibilities of this role do not include:
• Financial accountability (e.g., does not involve budgeting responsibility).
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