Amazon is investing heavily in building a world class advertising business and we are responsible for defining and delivering a collection of self-service performance advertising products that drive discovery and sales. Our products are strategically important to our Retail and Marketplace businesses driving long term growth. We deliver billions of ad impressions and millions of clicks daily and are breaking fresh ground to create world-class products. We are highly motivated, collaborative and fun-loving with an entrepreneurial spirit and bias for action. With a broad mandate to experiment and innovate, we are growing at an unprecedented rate with a seemingly endless range of new opportunities.
The responsibilities of the Program Manager would be as follows:
· Plan and execute multiple projects, collaborating cross functionally/geographically within a VP org independently · Design and develop processes to simplify operations and improve customer experience in ambiguous spaces · Develop and drives VP focused metrics and mechanisms to improve efficiencies and customer experience · Own weekly, monthly and quarterly business review documentation including tracking, executing and communicating status of action items to senior stakeholders (Directors, Senior Managers) · Lead annual org level planning exercise, conceptualizing new work streams and converting it to workable operational plans including staffing plans, tooling plans and process design across multiple functional teams
Basic Qualifications
• Bachelor’s Degree with an MBA from a reputed institution is preferred
• Eight plus years of project management experience in a reputed multinational organization
• Self-driven person who thrives in an ambiguous environment
• Analytical thinker with structured problem solving skills
• Process design and process improvement capabilities
• Demonstrated ability to logically influence peers, stakeholders and senior leaders
• Result oriented with strong planning and execution skills
• Exceptionally strong written and verbal communication skills
• Sound judgment and flexibility in balancing multiple programs to meet tight deadlines
- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- 2+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
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