We empower our people to stay resilient and relevant in a constantly changing world. We’re looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like you’d make a great addition to our vibrant international team.
We provide extensive high-quality and cost-efficient Purchase-to-Pay services from purchasing to the processing of outgoing payments.
We work with a strongly integrated system and a highly automated purchasing process. Our customers receive state-of-the-art, easy-to-use Purchase-to-Pay (P2P) services. We deliver maximum value to the business by driving P2P optimization and digitalization using our entrepreneurial approach, and we support our customers’ current and future business requirements with the help of our high level of process and automation competency.
You’ll make a difference by:
·Provide first-level technical support to end-users via phone, email, or in person.
·Diagnose and troubleshoot hardware, software, and network-related issues.
·Walk users through problem-solving steps to resolve issues promptly and effectively.
·Escalate complex issues to the appropriate IT personnel for further investigation and resolution.
·Install, configure, and maintain computer hardware, software, and peripherals.
·Set up new user accounts and assist with password resets and account management.
·Document technical issues, resolutions, and user guides for future reference.
·Collaborate with other IT team members to ensure timely resolution of issues and smooth operation of systems.
·Stay informed about the latest technology trends and updates to provide up-to-date support to users.
·Assist with IT projects and initiatives as needed.
Your success is grounded in:
·Bachelor of Engineering / Degree
·2yrs – 4yrs of experience.
·Proven experience in a helpdesk or technical support role (OneSRM & SAP)
·Strong knowledge of Windows and/or Mac operating systems.
·Familiarity with troubleshooting hardware, software, and network issues.
·Excellent communication and interpersonal skills.
·Ability to prioritize and manage multiple tasks in a fast-paced environment.
·Customer-focused attitude with a commitment to delivering high-quality support.
·Certifications such as CompTIA A+, Microsoft Certified Professional (MCP), or equivalent (preferred).
·Experience with remote desktop support tools is a plus.
·Flexibility to work occasional evenings or weekends as needed.
Join us and be yourself!
We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us.
This role is based inBengaluru, where you’ll get the chance to work with teams impacting entire cities, countries – and the shape of things to come.
We’re Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we welcome applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and imagination and help us shape tomorrow.
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