Sales, Marketing and Global Services (SMGS)
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.
Amazon Web Services India is looking for an experienced and motivated senior technical leader to coach and grow an exceptional team of technically skilled, customer-facing Solutions Architects and Customer Solutions Managers for its Public Sector business. This is a national role and you will develop the industry’s best cloud solutions architects by enabling and coaching them on best practices, solution selling, presentation and speaking skills, as well as how to create and present architectures of widely varying size and complexity. You will help develop Public Sector industry’s best cloud-based solutions designers and practitioners by enabling and coaching them on thought leadership, innovation, best practices, technical customer relationship management, and the technical communication skills necessary to create and present architectures of a widely varying size and complexity. You have strong technical depth, customer relationship skills, business aptitude, and the ability to lead in-depth technology discussions, articulating the business value of the AWS platform and services. Strong communication and interpersonal skills are required for engaging with Enterprise Architects, Technical Architects, Cloud Architects, Directors, VP’s and CXOs across Startups, Enterprises and Government. If you think you have what it takes to lead the best in the industry, AWS India is hiring a Leader for our Solutions Architects and Customer Solutions. This is a Leader of Leader role and managing both managers and other senior directs.
In this role, you will need to be technically capable and credible in your own right as well as effective in shaping the customer and solutions-focused skills of your team. You must enjoy learning and introducing new technology in order to help colleagues and customers embrace and adopt new technology. Furthermore, thought leadership in terms of looking beyond the technology and considering the business value technology creates for our customers, and helping to change how technology is viewed are important aspects of the role. You will help team members and customers ramp-up on AWS Cloud as well as develop speaking, writing, presentation, and executive interaction skills. You will also need to be adept at interacting, communicating and partnering with other departments within AWS India such as our services teams, marketing, and professional services, as well as representing your team to executive management. You will have a passion for learning and the potential to grow professionally as Amazon expands its range of services and customers.
Amazon provides opportunities for flexible working arrangements. This role will require travel across India to support teams and customers.
Amazon's Culture
• Our positive and supportive culture encourages our people to do their best work every day. We have 16 leadership principles that help guide us in our every-day decision making process. We believe they are a clearer articulation of those things that have always been a part of what makes Amazon great things that we must consciously hold on to in fulfilling our mission to be Earth’s Most Customer Centric Company. We are continuously looking for new ways to maintain a culture where our people excel and lead healthy and happy lives. Learn more about life at Amazon. It is always Day One.
• At Amazon, we have a credo of “Work hard. Have fun. Make history”. In this role, you will love what you do, and instinctively know how to make work fun. You will be dynamic and creative, and willing to take on any challenge and make a big impact.
• Enjoy developing technical talent to achieve great things. You will have a passion for educating, training, and enabling cloud computing experts for a diverse and challenging set of India Public Sector customers such as Governments, Healthcare, Education, Not-for-profit, Research and their respective startups.
• Have a strong understanding of large scale computing solutions, business-IT transformations, or relevant consulting experience.
• The ideal candidate will have past experience of working as a Solutions Architect Manager or similar role and have good understanding of Government, Education and Research organizations. You will enjoy keeping your existing technical skills honed and developing new ones, so you can make strong contributions to deep architecture discussions.
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Key job responsibilities
• You will help develop the industry’s best cloud-based solutions architects by enabling and coaching them on best practices, solution selling, presentation and speaking skills, as well as how to create and present architectures of widely varying size and complexity. In collaboration with sales, you will drive revenue growth across a broad set of customers.
• As a key member of the country leadership team, you ensure success in building and migrating applications, software and services onto the AWS Cloud platform.
• Hire, on-board, train, and develop Solutions Architects (SA) and Customer Solutions (CSM) from internal and external sources.
• Coach Solutions Architects and CSMs in the skills needed to conduct one-to-few and one-to-many training sessions so they can transfer deep technical skills to customers who are considering or using AWS.
• Capture and share best-practice knowledge amongst the AWS Cloud solutions architect community.
• Guide and motivate the development of whitepapers, data sheets, proof-of-concepts and other high-value customer facing guidance and best practices.
• Build deep relationships with decision makers within customer accounts to enable them to be “Cloud advocates”.
• Share customer feedback to internal product management and engineering teams to help drive the future of Amazon Cloud.
• Work with the team to organize technical workshops and facilitate the sharing of knowledge across teams.
• Strategy & Innovation: articulate business/industry fundamentals ( e.g., ROI, TCO); understand regulations and operational excellence; familiarity with business strategy and trends in the IT industry (e.g., CI/CD, IoT, Predictive Analytics)
• Technology Breadth: demonstrate architectural best practices applied across a breadth of technologies to solve organizational problems, articulate views/roadmaps for future development, and understand the interaction between infrastructure, operations, and development.
• Act as a conduit and liaison between customers, service engineering teams and support
• Travel requirement is at least 50%.
- - 15+ years of experience growing and managing customer-facing, technical pre-sales and post-sales resources.
- - Experience architecting and deploying production Cloud workloads.
- - 10+ years software/technology customer facing experience.
- - Demonstrated experience coaching, mentoring, and developing technical professionals.
- - Working knowledge of software development lifecycle, tools, and methodologies.
- - Demonstrated ability to adapt to new technologies and learn quickly.
- - Excellent oral and written communication skills with a demonstrated ability to influence technical and non-technical audiences including those at the Executive leadership level.
- - Bachelor’s Degree in Computer Science (or related field).
- - Dynamic and creative, and willing to take on any challenge and make a big impact.
- - Enjoy developing technical talent to achieve great things.
- - Have a strong understanding of solutions innovation. The ideal candidate will have past experience working with customers or similar role and leading architecture teams.
- Preferred Qualifications:
- - MBA or other Master’s degree.
- - Professional experience architecting and deploying production workloads on Amazon Web Services.
- - Experience with on-premises to Cloud migrations and IT transformations.
- - Professional exposure architecting or developing on AWS, including AWS certification.
- - AWS Certification, eg. AWS Solutions Architect Associate & Professional.