Sr. Manager, Procurement Operations

Vantive: A New Company Built on Our Legacy
Since last year, Baxter has been on a journey to separate our Kidney Care segment into a standalone company. Vantive* will build on our nearly 70-year legacy in acute therapies and home and in-center dialysis to provide best-in-class care to the people we serve. We believe Vantive will not only build our leadership in the kidney care space, it will also offer meaningful work to those who join us.
At Vantive, you will become part of a community of people who are focused, courageous and don’t settle for the mediocre. Each of us are driven to help improve patients’ lives worldwide. Join us as we revolutionize kidney care and other vital organ support.
*Completion of the proposed sale of Vantive to funds managed by the Carlyle Group is subject to receipt of customary regulatory approvals and satisfaction of other closing conditions.

Your Role at Baxter:

Vantive is looking to create global service center(s) that will act as the hub for procurement services.

You will be joining at an exciting time where you can shape the creation of this center by recruiting the team, training & onboarding them while establishing processes and metrics.

This position reporting to the Senior Director of Procurement Systems & Analytics will be accountable for the operations of centers with connected processes, efficient operations, effective governance, and trusted data.

The role of the Team leader is to ensure effective and efficient operations of this service center. The scope of the role is global and includes overseeing the underlying team members.You will ensure all requests are addressed in a timely and professional manner. You will be the escalation point for all requests and are responsible for implementing strategies to improve end user satisfaction.

What you'll do:

• Hire a team with the right talent and lead them effectively
• Build a global operating model to support in scope processes
• Create all required processes, procedures and metrics
• Recruit, onboard and train new team members
• Lead knowledge transfer from current team members of Baxter Healthcare
• Actively oversee day-to-day transitional tasks.
• Develop KPIs to measure efficiency and effectiveness in collaboration with the Data & Analytics team
• Present metrics and KPIs to stakeholders
• Support end users of Procurement processes and systems Globally.
• Assisting with the development, testing and implementation of new technologies and upgrades of existing technologies, including ERP and Coupa upgrades & electronic catalogues.
• Monitor and evaluate the performance of the team to ensure customer service standards are met.
• Identify areas for process improvement and implement changes to ensure the team is providing the best service to our end user community.
• Managing escalations and ensuring any issues are resolved in a timely manner.
• Identify issues, analyze the root cause, and develop effective solutions to ensure customer satisfaction.
• Troubleshooting and resolving complex technical issues.

What you'll bring:

• Bachelor's Degree; MBA desirable
• Minimum 10 years’ operational and people management experience in procurement shared services
• Experience setting up and leading global team members
• Experience managing global and diverse stakeholder interests and expectations
• High level technical aptitude. Engineering, Electronic or other Technical training.
• High level data and analytics knowledge
• Solutions driven with ability to think strategically and globally
• Excellent oral and written communication skills as well as interpersonal, analytical and presentation skills.
• Risk management skillset with ability to drive innovative solutions and problem-solving analysis and resolution.
• Strong project management skills to drive actions to closure.
• Knowledge of root cause analysis, problem solving, continuous improvement, corrective and preventative action.
• Ability to travel as needed
• Ability to collaborate effectively with cross-functional teams and management

Preferred:

• Experience in a regulated and highly technical environment preferred, such as experience in the Automotive, Aerospace, OEM, and/or Medical Device industries.
• Fluency in other European languages

Reasonable Accommodations
Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

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