What success looks like in this role:
Unisys is a global information technology (“IT”) company. We work with many of the world’s largest companies and government organizations to solve their most pressing IT and business challenges. We specialize in providing integrated, leading-edge solutions to clients in the government, financial services and commercial markets. Our offerings include cloud and infrastructure services, application services, security solution and high-end server technology. We have more than 20,000 associates serving clients around the world. For more information, visit www.unisys.com.
Position Overview:
- The Sr. Cloud Managed Services is an exciting role leading our Hybrid Cloud managed services delivery for a global client base. Demonstrated hands-on management style driving Cloud based technologies, Automation, Dev/Sec Ops, Shared Services and Digital Transformation. This position will lead a team of 50+ colleagues and manage a multimillion-dollar budget. It requires an ability to effectively communicate direction, commit people to action, and convey complex information in easily understood formats.
- The role requires an individual that is highly collaborative with strong influencing skills, ambitious, creative, highly resourceful, self-driven and results oriented with extensive experience in infrastructure strategy, public and private cloud, server, storage, and operations.
- Experience in software defined infrastructure, infrastructure as code, automation, and technology optimization to include cloud migration strategy, planning, and implementation.
- The ideal candidate should enjoy working in a fast-paced and dynamic environment, utilize sound business judgement, and employ problem-solving expertise. This technology leader must collaborate and influence outcomes across a complex, diverse, and fast-paced organization.
- Operate independently and autonomously in absence of strict guidance. Drive profitability and growth.
- Recruit, develop, inspire, and retain a high-performing Hybrid Cloud Operations/Engineering team.
Business and Industry Skills
- Functions as an expert in one or more domains. Demonstrates marketable expertise in at least two market segments and/or functional/technical areas of specialization. Has used knowledge to build own image and reputation. Stays current with information management / technology / IT Infrastructure industry, competitor and vendor strategies, technologies, and offerings. Conveys an executive presence, a high level of professionalism and a focused commitment to excellence.
- Communicates in an open, candid, clear, complete, and consistent manner. Listens well and gives full attention when others are speaking. Demonstrates maturity, self-confidence, and self-control in formal and informal interactions.
- Understands the meaning and implications of key financial indicators. Analyzes, integrates, and utilizes financial data to accurately diagnose business realities, to identify issues and to develop strategies and plans.
Responsibilities:
- Managed Service Delivery
- Full fidelity responsibility and management for multiple service lines (Hybrid Cloud, Dev/Sec Ops, Compute, Storage, Network, Database, Datacenter, Data Compliance, Disaster Recovery, Mainframe)
- Manages the delivery and implementation of a broad range of services through the full engagement lifecycle.
- Consistently achieves or exceeds engagement revenue, margin, service level objectives and quality targets.
- Meet and exceed SLA performance metrics
- Vendor relations
- Resource Management
- Validates that the level of staff proposed, the source of staff, and their skill levels are in line with the contractual, financial, and solution requirements
- Validates that all non-people resources required for service delivery are in line with contractual, financial and solution requirements and that Procurement has a plan in place to procure these resources
- Produces a gap analysis related to resources and documents risks and contingency plans
- Assures all people and non-people resources are in place for steady state operations.
- Deal Review Consulting
- Consults with bid management/account management and reviews project proposals, contracts and other documents to determine goals, time frames, funding limitations, and procedures for accomplishing project, staffing requirements and allotment of resources.
- Participates deal review sessions to assure that all stakeholders in the project, including the client, have a common understanding of the terms and conditions (including commercial, solution, pricing/costing and resources) of the project
You will be successful in this role if you have:
You will be successful in this role if you have:
Skills, Experience & Qualifications:
- Progressive experience within a managed services business
- Average 15+ years of professional service experience managing a service line.
- Bachelor’s degree in Information Technology, Computer Science, Business Management/Administration or advanced degree in related discipline or relevant experience
- Cloud Certifications preferred
- Active participation in professional associations, industry roundtables, etc.
- Advanced analytical, problem solving, negotiation and organizational skills
- Deals with Ambiguity
- Advanced priority setting and delegation skills for large program teams
- Experience managing third party suppliers
Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, blood type, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.
This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at GlobalRecruiting@unisys.com or alternatively Toll Free: 888-560-1782 (Prompt 4). US job seekers can find more information about Unisys’ EEO commitment here.
