Sr. Data Operations Analyst

Join our team at SVB Global Services India LLP hereinafter referred to as First Citizens India– an organization that has built a legacy of strength, stability and long-term thinking that has spanned generations. Our parent company, First Citizens BancShares, Inc. is a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500™.

Situated in the vibrant city of Bengaluru, we play a crucial role in driving the success of our parent company and its subsidiaries.

At First Citizens India, our team brings together diverse backgrounds and rich experiences to deliver excellence across key business functions. Our commitment to innovation and collaboration makes us the preferred partner in navigating the dynamic and fast-growing digital landscape.  We believe in diverse, equitable and inclusive working environment because we understand that when all our differences converge, we create a synergy that enhances associate and customer relationships and drives innovation of our products and services.

SVB India is a global delivery center for SVB, the financial partner of the innovation economy and parent of Silicon Valley Bank. SVB India develops products and provides services in finance, banking operations, and technology, and employs more than 800 employees and will be rapidly expanding. Learn more at  https://svb.wd5.myworkdayjobs.com/svbankindia

Job location – Bangalore

Be Part Of a Bank Like No Other.
When you work with the world's most innovative companies, you know you're making a difference.
Our clients are the game changers, leaders and investors who fuel the global innovation economy. They're the businesses behind the next medical breakthroughs. And the visionaries whose new technologies could transform the way people live and work.
For 35 years, SVB Financial Group (NASDAQ SIVB) and its subsidiaries have helped innovative companies and their investors move ambitious ideas forward, fast. SVB Financial Group’s businesses, including Silicon Valley Bank, operate at the intersection of innovation and capital, and provide a comprehensive range of financial services including commercial banking, investment solutions, research and insights, funds management and private banking and wealth advisory. SVB helps high growth companies in the technology, life science and healthcare, private equity and venture capital, and premium wine industries navigate at every stage. In addition, the company focuses on encouraging positive relationships with firms within the private equity and venture capital community worldwide, many of which are also the firm's clients and may invest in the firm's corporate clients.

Job Description:

Designation: Sr. Data Operations Analyst

Organization: Silicon Valley Bank

Location: Manyata Tech Park, Nagavara , Bangalore

Role Objective: Sr. Data Operations Analyst is responsible to perform various data management and Analysis functions. Should have 5-7 years of overall industry experience which primarily involves and providing analytical and technical skills necessary to innovate, build, and maintain well-managed data solutions and 4-6 years of experience in Banking and financial data domain especially in in data analysis, Data Reconciliation / Regulatory reconciliation capabilities to solve Data Quality and business problems under the Risk and controls within Data Governance Framework.

Key Roles & Responsibilities: 

Key data deliverables at Silicon Valley Bank: Strong Experience in BFSI to understand the Banking product knowledge and services, Duties include monitoring of data quality exceptions, Data Quality Controls, Data quality remediation, issue management, handling user inquiries, execution of DQ reports, dashboards, metrics and creating sufficient documentations by facilitating data certification.  Also responsible for demonstrating thought leadership and coaches junior team members in performance of their duties.

• Work with business and technology teams to Monitor, triage & prioritize exceptions, Data / Financial variances, Data or Product Instruments, Data quality, remediation and reporting problems

•  Triage and prioritization of data issues engage partners/vendors as needed to initiate problem resolution

•  work closely with Operational / Business owners and IT team for the regular BAU’s to track and maintain to fix the Balance variances and causes for data breach

•  Open service requests to technology teams for bulk or process remediations

•  To work closely with SOX and Audit teams to walk through data controls and necessary preparations and Data certification sign off

•  Sound knowledge or experience in SQL, Data lineage, Source systems, BRD/FRD,

•  Entrusted with improving, and maintaining a high level of, data quality.

•   Identifies any issuers or anomalies in the quality of data within the bank's systems.

•   Experience in DQ / DG tools like IDQ, Collibra

•   Support project planning, management, and requirements to ensure best practices are followed with regards to data governance

•   Definition and implementation of data quality controls

•   Experienced in Development of dashboards, metrics, using tableau, power-BI,

•    Makes recommendations to ensure adherence to consistent definitions, business naming standards, development of standard calculations, security requirements, etc.

•   Prioritization of data quality issues for remediation Knowledge

•   Knowledge of industry leading data quality and data management practices

•  Able work well under pressure and achieve results within the scheduled timeframe

•   Knowledge of data governance practices (DG), Data Quality (DQ), MDM business and technology issues related to engagement of enterprise information assets and approaches related to data protection or in EDO.

Skills:

• Strong analytical and problem-solving skills coupled with thoroughness and attention to detail is desired.
• Excellent communication skills with exceptional writing and verbal communication skills to perform duties and manage junior team of analysts and to work with management and other stakeholders.
• Experience in Data Reconciliation/ Balance reconciliation/ Regulatory reconciliation/ financial or Banking Reconciliation reports
• SQL query skills for independent data analysis
• Provide expertise and translate the business needs to design; and develop tools, techniques, and metrics, and dashboards for insights and data visualization.
• Ability to work with people across multiple work-streams.
• Provide relational database expertise to construct and execute SQL queries to be used in data analysis activities.
• Demonstrated critical thinking: Capacity to learn and independent thinking.
• Exhibits thought leadership: Challenges process and devises new and improved methods.
• Creation and validation of SOP’s, process documents, workflow diagrams etc,
• Passion and skills in establishing data governance across the enterprise.
• Functional Knowledge about BFSI domain with banking product knowledge, Data Governance, Data Quality and MDM
• Provide support to Operational and Tech teams in managing security mechanisms and data access governance.
• Familiarity with BI reporting tools like Tableau / Power BI
• Demonstrating knowledge of data governance, data quality management concepts and data quality tools (i.e. IMB IA, Informatica DQ, Collibra); Understanding of Agile development methodologies, software, data lineage, Data Profiling and data mapping, Experience in Data quality dimension analysis.

Required Education and Experience

• Preferred data analyst with a bachelor’s degree in Analytics, technology, information management, Computer Science, Data Science; Mathematics related field and 5-10 years of overall industry experience and 4-6 years of experience in data analysis in Banking and finance industries using Data Governance or Data Quality skills.
• Demonstrated experience in Enterprise Data Office under Data Governance framework to Define KDE / CDE, Writing, analyzing and executing Data quality Rules.
• Strong experience in understanding Data Base and SQL query execution for data extraction and framing the data lineage document.
• Experience with regulated systems in the financial industry a plus.
• Knowledge about Data Elements review in data governance glossary, data dictionary or in any other data governance tools or framework.
• Experience in handling exceptions remediations like, Data Extract, Data Profiling, Data validation, DQ exceptions remediation and reporting, Data quality rule development, DQ issue management and DQ control and regulatory reporting
• Experience in any of the Data Management domains like, Commercial, consumer, enterprise data, reference data & Master data management etc.
• Most preferred if any knowledge of DQ tools like IBM IA, IDQ, Collibra, Atacama and Issue management tools
• Sound knowledge of SQL, MS office (Excel, Word and PPT).

Preferred if having experience in Data Governance, Client data remediation, Data Quality, DQ issue management, DQ control and exceptions remediation in BFSI domain and if any experience in the used cases like CECL, CCAR, 10K/10Q, Party data, LFI KDEs, IFRS9 / FCO, UK KDEs etc.

Equal Employment Opportunity

SVB Global Services India LLP hereinafter referred to as First Citizens India is an Equal Employment Opportunity Employer. We are committed to fostering an inclusive, equitable and accessible environment and prohibit all forms of discrimination on the basis of gender, religion, caste, disability, sexual orientation, economic status or any other characteristics protected by the law. We strive to foster a safe and respectful environment in which all individuals are treated with respect and dignity. Our EEO policy covers all employment processes such as recruitment, hiring, compensation, benefits, promotions, learning opportunities, and other applicable employment terms for all qualified applicants and employees.