Sr Assoc-Product Design

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. Amex offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex

How will you make an impact in this role?

The successful candidate for this role would be skilled in product design & strategy, UX design and graphic design towards shaping compelling experiences for intelligent solutions, crafting custom web/mobile dashboards for analytics, designing marketing content for digital consumption, and contributing to strategy definitions and executive presentations.

Responsibilities:

1. User Experience Design:
     - Conduct user research and analyze user feedback to understand needs and behaviors.
     - Create user personas, user journeys, and conduct usability testing to validate design concepts.
     - Develop wireframes, prototypes, and interactive mockups to illustrate design ideas.
     - Collaborate closely with product managers and engineers to iterate on designs and enhance user satisfaction.
2. Visual Design:
     - Design visually stunning and user-friendly interfaces that align with brand guidelines.
     - Develop high-fidelity mockups and UI assets using tools such as Adobe Creative Suite, Sketch, or Figma.
     - Ensure consistency in design language and user interface elements across platforms in accordance to Amex design standards.
3. Product Design & Strategy:
     - Define product strategies based on user research insights, benchmarking, market analysis
     - Work with cross-functional teams to prioritize features and functionalities based on business goals and user needs.
     - Contribute to the product roadmap and iterative design process to deliver innovative solutions.
4. Advanced Web Experiences:
     - Design intuitive and seamless web experiences for AI-driven or intelligent solutions
     - Create customized designs for implementation on BI tools like PowerBI, Tableau etc
     - Implement responsive design principles to optimize user experience across devices and screen sizes.
     - Integrate data visualization techniques to present complex analytics in clear and actionable formats.
5. Marketing Content Design:
     - Create engaging marketing materials such as newsletters, videos, message blasts etc
     - Design graphics and visuals that resonate with target audiences and enhance brand awareness.