Sr. Analyst III

Job Description:

Technical Skills

• Good knowledge on Exchange 2013/2016/2019 and Exchange Online.
• Good working experience on Exchange 2013/2016/2019 Components - (DAG, Exchange Database, Outlook Web Access, Offline Address List, Mail Flow, Free/ Busy, High availability)
• Experience in managing and restoring O365 mailboxes, Shared / Resource mailboxes, public folders, Dynamic groups, Calendar and Licencing
• Knowledge on configuring & troubleshooting Auto Discover, Offline Address Book, Out of Office, Scheduling & free busy,  Outlook Web Access, Outlook Connectivity.
• Experience on hybrid environment and SAN Certificate renewal and analysing Events Logs / IIS logs / Protocol Logging.
• Hands on experience on Teams online such as managing Teams, Rooms,  Analytics & reports and Live Events
• Good experience on Email Security gateways, Connectors, Transport rules and troubleshooting skills on Email routing
• Good knowledge of Exchange PowerShell scripting.
• Troubleshoot issues both at the client (Microsoft outlook) and admin side.

Non-Technical Skills

• Excellent verbal and written communication and articulation skills
• Excellent presentation skill
• Ability to create cost effective solutions
• Ability to identify and convert challenges into opportunities
• Ability to understand and internalize quality frameworks and create solutions and deliverables that comply with them
• Ability to collaborate with cross functional teams on creating multi-discipline solutions
• Ability to work comfortably with people from diverse geographical and cultural backgrounds
• Demonstrated leadership qualities, ability to handle and work customer escalations, sense of ownership and credibility

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.