About the role: Should have good Reconciliation knowledge, Card network (Visa/Master/Rupay) Staging activities, Acquiring, Analytical skills, Positive attitude, Team Player and Should be a quick learner. Manage all day-to-day activities and contribute towards the process improvement and to act as backup in case of Team Lead absence.
· Will be responsible for Acquiring settlement, payment gateway, merchant onboarding and reconciliation process.
· Respond in a timely and professional manner to all requests for information, regarding merchant onboarding\queries\settlements.
· Handling File generation, batch run for daily settlement files and process internal reconciliation for settlement process.
· Handling Mastercard’s and visa settlement clearing.
· Responsible for reviewing periodical Reconciliation of Settlement suspense accounts and ensure proper follow up actions are being taken care of the outstanding entries.
· Merchant Integrations, Merchant Onboarding, API Integrations (PG/MPI/Merchant)
· Ensure reconciliation, merchant onboarding processes and procedures are documented and maintained.
· Monitor all regular system reports to ensure reconciliations are correct and bank transfers to detect irregularities.
· Basic level of understanding on Acquiring Disputes.
· Ensure all daily operational tasks to be completed within the defined timeframe.
· Ensure all customer queries are addressed timely.
· Should be flexible to work in any shifts.
What are we looking for?
· Graduate in any stream.
· Good Communication skills, both verbal and written.
· Good MSOffice skills and Excel knowledge will be an added advantage.
· Minimum 4-5 Years of Experience in Acquiring and Reconciliation process.
· Experience in Banking domain (Cards division) will be an added advantage.
