Specialty Product Associate

Vendor Delivery Manager for the AWM Ops Provider Administration Center of Excellence (PACE) you will be playing key role enacting positive change as a part of a new centralized team of JPMC Vendor/Supplier Subject Matter Experts.  Responsible for strengthening, standardizing, and streamlining oversight of suppliers supporting AWM Ops, a Vendor Delivery Manager initiates strategic tasks to provide scalable operational and technical support for a variety of operation and business groups within the Trust & Estates, Specialty Assets, and Tax space.  In addition to personally managing a book of assigned vendor engagements in accordance with the JPMC Corporate Third Party Oversight (TPO) framework, a PACE Vendor Delivery Manager is responsible for eliminating manual touchpoints through the use of business intelligence solutions for engagements within their purview, as well as assisting internal stakeholders navigate the firm’s complex TPO network by serving in a customer support/liaison role. 

You are a strategic thinker passionate about driving solutions in Vendor Delivery. You have found the right team

Job Responsibilities:

• Oversight of external suppliers: Manage suppliers throughout their engagement lifecycle, from sourcing to offboarding.
• Implement Corporate Third Party Oversight standards: Ensure compliance with all required standards.
• Manage supplier risks and performance: Monitor risks, controls, performance, contract terms, SLAs, and deliverables.
• Remediate vendor Action Plans: Collaborate with vendors and internal resources to address action plans and risk assessments.
• Coordinate during contract negotiations: Work with Sourcing, Legal, and others to influence contract terms.
• Collaborate with internal teams: Work with Executive Sponsors, Brokers, Portfolio Managers, and others to ensure smooth operations and address issues.
• Manage vendor budgets: Oversee annual spend, validate, and approve purchase orders and invoices.

Qualifications: 

• Knowledge/Experience: Familiarity with JPMC's Supplier Oversight framework, contracts, SLAs, and financial management.
• Technical Expertise: Proficiency in tools like Alteryx, Python, Unqork, Signavio, Tableau, Confluence, SharePoint, Excel, OneNote, PowerPoint, Ariba/SAP, Concur, 4Site, and Compass.
• Education: Bachelor’s degree or equivalent professional experience.
• Experience: At least 8 years in Operations, Technical, or Vendor Delivery Management.
• Industry Experience: Experience in Fiduciary Trust & Estates or AWM Operations is a plus.
• Collaboration and Communication: Ability to work effectively across various business lines and management levels, building strong professional relationships.

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.