Specialist - Trade Finance-Operations - Global Service Centre

About DP World 

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.  With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future. We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer’s door. 

About DP World Global Service Centre

DP World’s Global Service Centre (GSCs) are key enablers of growth delivering standardization, process excellence and expertise, and automation in areas of Finance, Freight Forwarding, Marine Services, Engineering and Human Resources, helping accelerate DP World’s growth and business transformation. As we experience exponential growth, there has never been a more exciting time to join us. Discover your next role here and change what's possible for everyone! As an equal employer that recognizes and values diversity and an inclusive culture, we empower and up-skill our people with opportunities to perform at their best. Join us and be part of an amazing team that is transforming the future of world trade.

Designation: Specialist - Trade Finance-Operations - Global Service Centre

Base Location: Navi Mumbai

Reporting to: Manager, Trade Finance

Primary Purpose: The role will provide quality support to the Senior Vice President, Head of Business Development, Americas Region, enabling him to spend as much time as possible in meeting with business unit leadership teams. The primary focus will be to conduct in-depth industry, market and commercial research, financial modelling & analysis, and collate information into useful forms for business opportunity assessment. Will be responsible for day-to-day activities, delivering detailed analyses to support team leaders, as well as having ownership of numerical analysis to assist the teams in assessing the viability of potential investments from a strategic and financial perspective. 

Key Role Responsibilities:

• Execute and handle day to day operations to ensure the service is delivered as per the guidelines set.
• Client onboarding in line with AML principles and regulatory guidelines.
• Executing loan transactions (Factoring, payables and other products) and subsequent settlements on platform.
• Generating advice and periodic statements as per client requirements 
• Communication with External (customers) and internal stakeholders (sales, compliance, credit, product, etc.) to support business activities. 
• Build long term relationships with key contacts at target customers and be readily available for operational and client relationship support.
• Coordinating with Sales team for documents, utilisation, and other aspects as per business requirements
• Liaise with Financial Institutions where applicable to resolve client issues in a timely & efficient manner.
• Collect feedback from customers.
• Ensure all operational controls are executed as per Policy and Procedure
• Testing of new system/changes to existing system and share observations regularly.
• Act as an ambassador for DP World always when working; promoting and demonstrating positive behaviours in harmony with DP World’s Founder’s Principles, values and culture; ensuring the highest level of safety is applied in all activities; understanding and following DP World’s Code of Conduct and Ethics policies.
• Perform other related duties as assigned during the course of business.

Skills & Competencies: 

• 3- 5 years’ experience in Trade Finance/Corporate & Commercial Banking operations. (Experience with Non-Bank Financial Institutions / Trade Finance Funds is a plus)
• Knowledge in Trade Finance products and KYC, AML guidelines
• Patience and the ability to tactfully handle customer queries. 
• Problem solving attitude.
• Ability to work independently without supervision.

Education & Qualifications: 

• Bachelor’s degree in business administration, Marketing, Accounts or Finance and Banking 

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.