Assists candidates regarding interview scheduling, special assessment scheduling and travel coordination if needed; requires securing appropriate business approvals, completing travel request forms, and submitting the required information to MMC Corporate Travel for approval and set up candidate travel; follows up with candidate regarding travel contact and Candidate Travel Expense Forms.
Manages and updates the pre-boarding routes and processes, and documents as needed; partners with Human Resource Business Partners (HRBP’s) to ensure new hire temporary paperwork has been provided, signed and returned, as well as follow up with full-time hires regarding missing or incomplete documentation during pre-boarding process.
Tracks invoices related to background checks, special assessments, agency hire invoices, and personal candidate travel; follows up on invoices with National Accounting Center (NAC), as appropriate for invoices.
Ensures New Hire data integrity; identifies missing or incomplete documentation for new hires, based on data integrity reporting; reviews and analyzes data and provides recommendation to ensure process improvement and efficiency.
Liaises with the HR Operations team to ensure all required information is gathered and data is complete.
Develops and maintain Standard Operating Procedures (SOPs), case tracking accuracy, operational oversight, communications, and documentation to support HRS quality initiatives.
Ensures operations team adheres to compliance/regulatory/company policies to ensure Company compliance and minimize risk.
Collaborates with internal HRS departments as well as HR partners and COEs to ensure efficient and effective service delivery
